WIOA Program Assistant (BHI)

WIOA Program Assistant (FT, BHI)
CAMPUS: Ben Hill-Irwin Campus STATUS: Full-time POSTING TYPE: Regular Posting

**Located in Fitzgerald, GA

The WIOA Program Assistant will support the Workforce Innovation and Opportunity Act (WIOA) program by providing
administrative, data entry, and client support services. Under the supervision of the WIOA Director, this position will
provide front-line support to program participants and assist with intake and eligibility documentation; Accurately enter and
maintain client information in the WIOA data management system; Assist case managers and program staff with
scheduling, documentation, and reporting; Maintain organized records and assist with monitoring preparation;
Communicate effectively with clients, employers, training providers, and partner agencies; Support outreach, recruitment,
and follow-up efforts as needed. The successful candidate is expected to have experience in an office, customer service,
data entry, workforce development, or related setting as well as proficiency in Microsoft Office Suite and basic computer
applications. Additionally, the candidate is expected to have a friendly demeanor, a strong work ethic especially in the
areas of attendance and quality of work, and a desire to promote Wiregrass opportunities to the surrounding community.

Wiregrass Georgia Technical College seeks to recruit, hire, and retain faculty and staff who display a willingness to support students of
underrepresented gender and minority groups, as well as students with disabilities. All employees of the college are required to
participate fully in the realization of equity in recruitment, enrollment, retention, graduation, and placement of students enrolled or who
seek to become enrolled in programs at the college, with a special emphasis on nontraditional program participants.

Reasonable Accommodations Statement: To perform the duties of this position successfully, the incumbent must have
the appropriate work experience, hold the appropriate certification and credentials, and be able to perform each key
position duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to
perform the essential functions. Please contact humanresources@wiregrass.edu to request accommodations.

SUMMARY OF WORKING CONDITIONS

• Equipment Used: Standard office equipment.
• Working Conditions: Category III - No foreseen exposure to hazardous chemicals/pathogens. Probability of

working beyond the normal shift, but not frequently. Periodic travel between major Wiregrass campuses and
satellite sites.

MINIMUM QUALIFICATIONS
High School Diploma or Equivalent.

PREFERRED QUALIFICATIONS
In addition to meeting all other minimum qualifications, the highly desired candidate will possess one or more of the
following: Two (2) years of related work experience AND One (1) or more of the following: Knowledge of WIOA programs,
labor market information, or workforce development related services; experience in delivery of services under grants.

SALARY/BENEFITS
Salary is $32,000/yr. This position is full‐time and includes standard State of GA benefits such as leave accrual, options
for health & other supplemental benefits, and retirement. This position may qualify the successful candidate for the Public
Service Loan Forgiveness Program. This position is funded in whole or in part by Federal funds.

BACKGROUND INVESTIGATIONS
Pursuant to college policy, a thorough background investigation, including a criminal history records check and
employment history reference checks will be performed for all candidates offered employment. Other checks such as
Motor Vehicle Records may be conducted for any candidate receiving an offer, as well as internal candidates prior to
being promoted or transferred into a position with the college. Other Required Tests: No additional tests are required for
this position.

Should a candidate be chosen for a 2nd interview, references which support prior work history and employment
experience will be contacted. Please note that some employers charge a processing fee to complete employment
verifications. If a former employer requires payment to complete employment verification forms, this fee must be paid by
the candidate. For positions requiring official transcripts, the candidate will be responsible for ordering and payment for
these transcripts. Wiregrass is responsible for payments for criminal history searches, MVR searches, credit checks, and
other items listed in the required tests portion above.

APPLICANT INSTRUCTIONS/INFORMATION
Application Deadline: Monday, November 17, 2025 or Until Filled

All application packets MUST be completed via the Online Job Center at https://www.wiregrass.edu/about/employment.
As a part of the application process, interested candidates may also be required to upload other documents such as a
resume, transcripts, etc (see job center listing for more details). This posting will be removed from the Online Job Center
on the date posted above. For more information regarding this position or application instructions, please contact the
Human Resources Office at (229) 333‐5356 or humanresources@wiregrass.edu.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

As set forth in its student catalog, Wiregrass Georgia Technical College does not discriminate on the basis of race, color, creed,
national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship
status (except in those special circumstances permitted or mandated by law). Any violation or questions may be directed to:
Shalonda Sanders, Title IX Coordinator (all campuses), Vice President for Human Resources and Operations, Valdosta Campus,
Brooks Hall, Room Rm. 548, (229) 333‐5356 or shalonda.sanders@wiregrass.edu; OR Katrina Royal, Student ADA Section 504
Coordinator (all campuses), Director of Special Populations and Tutoring Services, Valdosta Campus, Berrien Hall, Room 100, (229)
333‐2100 ext. 1236 or katrina.royal@wiregrass.edu *student ADA student disability claims only. Telephone numbers are accessible
to persons who are deaf or hard of hearing through the Georgia Relay by dialing 711 or 1‐800‐255‐0056 from a TTY/TDD.

8/21/2025 13:23:44 WIOA Program Assistant (FT, BHI) (2566)
TCSG Job Code: 61832 EEO Req ID: 5 IPEDS: Office & Administrative Support