Tools Consultant - L1

Seeking an experienced Observability Engineer & Administrator with advanced knowledge of Splunk CORE and Observability platform. 

• Design, implement, configure, and maintain both the Splunk Core and Observability platform
• Develop and manage integrations between Splunk Core and Observability platform, and other relevant IT monitoring, logging, and ITSM tools.
• Develop and implement automation workflows and runbooks within both AIOps platforms to streamline incident management and remediation processes.
• Collaborate with various IT teams (monitoring, application, infrastructure, security, operations) to understand their AIOps requirements and translate them into effective solutions on both platforms.
• Define and enforce best practices for the configuration, utilization, and administration of both Splunk CORE and Observability platform
• Troubleshoot issues related to platform performance, data ingestion, correlation logic, integrations, and automation within both environments.
• Create and maintain comprehensive documentation for configurations, integrations, workflows, and operational procedures for both Splunk CORE and Observability platform
• Develop and implement metrics and dashboards within both platforms to provide visibility into IT health, incident trends, and the effectiveness of AIOps implementations.
• Ensure the security and compliance of both Splunk CORE and Observability platform and their integrations.

• Proven experience in a technical role focused on AIOps platforms, event management, or systems integration, with specific experience in both Splunk CORE and Observability platform.
• Hands-on experience implementing, configuring, and administering both Splunk CORE and Observability platform in a production environment is essential.
• Familiarity with a wide range of IT monitoring tools, logging systems, and ITSM platforms.
• Understanding of ITIL frameworks and incident management processes.

• Deep hands-on expertise in configuring and managing the Splunk CORE and Observability platform.
• Deep hands-on expertise in configuring and managing the Splunk CORE and Observability platform.
• Strong understanding of AIOps concepts, machine learning algorithms used for event correlation, and noise reduction techniques within both platforms.
• Proven ability to integrate both Splunk CORE and Observability platform with various IT systems using APIs and other integration methods.
• Excellent analytical, problem-solving, and troubleshooting skills across both AIOps platforms.
• Strong scripting and automation skills (e.g., Python, Shell) for automating tasks within and around both platforms.
• Excellent communication (both written and verbal) and collaboration skills, with the ability to work effectively with diverse technical teams.
• Ability to document technical solutions clearly and concisely for both platforms.
• Experience with version control systems (e.g., Git).

Experience: 5-8 Years .

Expected annual pay for this role ranges from $60,000 to $135,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.