Hot Tub Utility Staff (Whitefish Mountain Resort) - Winter

Please limit your applications to 1 per winter season. We will transfer your application to other job postings based on our business need and your qualifications. 

The Winter Season runs from December through early-April, weather permitting. 
  

JOB DESCRIPTION
Winter Sports, Inc (WSI)

Title: Hot Tub Utility Staff
Department: Whitefish Mountain Resort Lodging (WMRL)
Status: Full Time Seasonal (FTS), Hourly
FLSA: Non-Exempt
Updated: July 2025

Job Summary:
 The spa technician’s objective is to provide guests with a clean, safe experience when using spas and pools and to maintain spa and pool equipment in a manner that will protect and maintain the property owner’s investment. The department office is in the Wood Shop building adjacent to the Hibernation House. Parts of the workspace are located on the ground floor, while offices, restrooms and inventory storerooms are located on the second floor and accessed via stairway.

Job Relationships:
• Reports to: Maintenance Supervisor, Spa Manager
• Employee Supervised: None

Job Specifications:
 • High school graduate or GED equivalent
 • Knowledge of pool/spa chemicals and their use is desirable; training will be provided.
 • Demonstrated ability and application of the basic knowledge in the repair of mechanical components, plumbing fixtures, and electrical devices.
 • Must possess a valid driver's license and be authorized for WSI vehicle insurance coverage
 • Must be self-starter and able to work independently with little supervision.
 • Must be able to always provide every guest with a high level of customer service.
 • Must be able to work with a diverse group of people and be able to remain calm and professional in handling a variety of tasks and stressful situations.
 • A neat, clean appearance is always expected. Employees must wear company uniform and nametag provided.
 • A courteous, helpful attitude will be displayed at all times towards guests and employees.
 • Must be able to work within the framework of the company policies and procedures as set forth in the employee manuals.
 • Demonstrate ability to cross sell other departments and businesses at the resort, and to effectively communicate that information to our guests.
 • Must be able to accurately clock in and out in the ADP timekeeping system.

Specific Duties:
 • Daily testing of all spas and pools to Montana State Health Department standards.
 • Record keeping of spas and pools to comply with Montana State Health Department.
 • Post and maintain all state required signs.
 • Keep the owner’s files current with all equipment maintenance performed.
 • Maintain the area around the spas and pools to ensure a safe, relaxed atmosphere for the guests.
 • Other duties as assigned by the Maintenance director or Maintenance Manager.

Work Environment:
 • Moderate physical activity is required by handling objects up to 20 pounds frequently, 50 pounds occasionally, and 50 pounds rarely.
 • Maintenance duties will require individuals to bend, climb, stoop, and shovel frequently daily.
 • Ability to be on one’s feet for extended time periods up to 6 hours daily.
 • Ability to perform maintenance tasks in small spaces and awkward body posture on a regular basis.
 • Safety training will be on-going as part of this job.
 • Drive company vehicles in the performance of daily duties and maintain proper fluid levels.
 • Flexibility in schedule changes on short notice is required.
 • The job may require working weekends, holidays and overtime during peak demand times.
 • The ability to work under varying weather conditions, often extreme in nature.
 • Non-smoking environment.

Safety & Wellness:
 All team members must be on constant alert for any unsafe conditions and work behaviors. This will involve, but not be limited to, periodic inspections of work and public areas. Follow-up notification will be done to correct the condition or practice at the earliest possible opportunity.

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Winter Sports, Inc. management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.