Operations Manager

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https://illinoisjoblink.illinois.gov/jobs/13612584

Operations Manager (Land and Snow) in overseeing daily field operations,

managing landscape enhancement projects, coordinating maintenance crews,

and assisting with snow removal operations during winter months. This

role ensures high-quality service delivery, efficient use of resources,

and positive client relationships throughout all seasons.\

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• Duties & Responsibilities:**\
  
  

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Landscape Enhancements

• Assist in planning, scheduling, and executing enhancement projects
  
  

including installations, renovations, seasonal color, and landscape

upgrades.

• Coordinate with clients, vendors, and internal teams to ensure
  
  

materials, equipment, and staffing are in place.

• Monitor project timelines and budgets, reporting variances to the
  
  

Operations Director.

• Conduct site visits to ensure proper execution, safety compliance,
  
  

and adherence to quality standards.

Landscape Maintenance

• Support daily routing, scheduling, and mobilization of maintenance
  
  

crews.

• Ensure crews are prepared with necessary equipment, materials, and
  
  

direction.

• Assist with training and onboarding of new team members on
  
  

maintenance practices and safety procedures.

• Conduct regular site audits to verify scope of work and identify
  
  

areas for improvement.

• Address client concerns in collaboration with the Operations
  
  

Director or Account Manager.

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Snow Removal Operations

• Support planning and execution of snow removal operations during
  
  

winter, including plowing, shoveling, and de-icing.

• Coordinate snow removal crews, equipment mobilization, route
  
  

management, and weather monitoring.

• Assist in preparing snow equipment, verifying readiness, and
  
  

ensuring proper deployment before and during snow events.

• Monitor job performance during snow events and ensure safety and
  
  

quality standards are met.

• Assist with post-event reporting and follow-up on client feedback or
  
  

service adjustments.

Administrative & Leadership Support

• Maintain accurate records for job progress, labor hours, materials
  
  

used, and weather-related documentation.

• Assist in managing equipment inventories and coordinate repairs or
  
  

maintenance.

• Enforce safety protocols and company policies across all operations.
• Provide input on crew performance and assist in coaching and
  
  

development of field staff.

Qualifications

• 2 years of experience in landscape maintenance, construction, or
  
  

snow operations.

• Knowledge of horticulture, irrigation, enhancement installation, and
  
  

snow removal practices.

• Supervisory or crew leadership experience preferred.
• Ability to interpret site plans, snow maps, work orders, and client
  
  

specifications.

• Bilingual (English/Spanish) a plus.
• Valid drivers license with a clean driving record.
  
  

Skills & Competencies

• Strong organizational and multi-tasking skills across seasonal
  
  

responsibilities.

• Clear and professional communication skills.
• Adaptability to respond to urgent weather events and after-hours
  
  

work.

• Familiarity with landscaping and snow removal equipment and best
  
  

practices.

• Proficiency in mobile field technology, scheduling tools, and
  
  

Microsoft Office Suite.

Working Conditions

• Outdoor work in varying weather conditions year-round.
• Physical demands including lifting up to 50 lbs and hands-on field
  
  

tasks.

• Flexibility for early mornings, nights, weekends, and on-call snow
  
  

response during winter season.