What are the responsibilities and job description for the Customer Service Lead position at Wintek Industrial Systems Inc?
Responsibilities
Customer Service:
- Generating Parts Quotes
- Entering Orders for Systems, Parts, Rentals & Service
- Arranging Transportation
- Generating Order Confirmations
- Providing Customers with Order Status
- Sending Invoices for Systems, Parts, Rentals & Service
- Collections: Following up on overdue invoices
- Maintaining CRM Data
Office Management
- Answering the Telephone
- Dispositioning Electronic Inquiries
- Maintaining Office Supplies
Qualifications
- Minimum of an Associate’s Degree in a business discipline
- 2 years in a Customer-Facing Role
- 2 years working in the Industrial Equipment/Industrial Machinery field
- 2 years utilizing Intuit QuickBooks Enterprise
- Technical proficiency with Microsoft Windows/Office Applications
- Ability to prioritize and multitask
- Strong organizational skills
- Ability to work well with a team
- Deadline and detail-oriented
- Excellent written and oral communication skills
Wintek Corporation, based in Randolph NJ, has been designing Process Vacuum and Separation System equipment since 1986!
https://wintek-corp.com/
https://wintek-corp.com/
Salary : $50,000 - $60,000