What are the responsibilities and job description for the Case Manager position at Winsor Consult Group?
Winsor Consult Group is looking for a highly motivated, incredibly organized individual with a Case Management / Customer Service background for an immediate, permanent, full-time opportunity in Farmingdale, NY. The right candidate will have experience in positions working with individuals who have experienced high levels of stress and navigating them through complicated processes to assist them.
Winsor Consult Group is a Disaster Recovery Consulting Firm that specializes in assisting government agencies with implementing recovery programs following disasters. We have in-house experts covering virtually every aspect of program implementation. We offer a highly competitive salary, full package of benefits including medical, 401K retirement with matching contributions, tuition certification reimbursement benefits, student loan payment matching, and referral bonuses.
The duties will vary, but in general the following are expected:
- Perform reviews of applicant case files to ensure available documentation is complete and accurate
- Conduct outreach to applicants to request missing and/or inaccurate documents
- Prepare case documentation and compile into single file for upload into the case management program
- Coordinate with other contractors as necessary to ensure completeness of data
- Attend check distribution meetings with applicants to discuss program specifics and review paperwork
- Coordinate Housing Program special projects as directed by the client, including audit data preparation
- Assist in development and updating standard operating procedures
- Assemble and develop content for monthly deliverables report and presentation
- Additional duties as required
The ideal candidate will meet the following minimum requirements:
- Bachelor’s Degree required
- Experience in customer service and/or case management required
- Previous experience in government reconstruction programs a plus
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Work Location: In person
Salary : $55,000 - $60,000