Maintenance Coordinator (Atlantic Terrace, Atlantic Gardens & Southern Hills)

WinnCompanies is seeking for a Maintenance Coordinator to support the maintenance operations of our team at Atlantic Terrace, Atlantic Gardens & Southern Hills, three affordable housing properties totaling up to 558 units where all properties are located in Washington, D.C.

In this role, you will provide support to designated department with daily administrative procedures and special projects. You will help to serve as the main point of contact for maintenance team.

The pay range for this role is $22.00-$27.00 per hour dependent on experience.

Responsibilities

• Provide office support, including: maintain files and order maintenance supplies and handle incoming and outgoing mail.
• Receive, enter and ensure that work orders are entered promptly and accurately, especially for time-sensitive repairs such as violations, HQS, and court stipulations.
• Provide customer service and quality control for all maintenance actions.
• Schedule and coordinate all Preventive Maintenance Inspections and Annual Inspections.
• Track due dates for HQS work orders and Certifications of Completed Repairs and provide copies to Maintenance Supervisor at least 5 days prior to the certification due date.
• Track court stipulations to ensure that access is attempted on all access dates.
• Assigning, prioritizing, and managing all work orders for 8 Maintenance Technicians across our 3 sites.
• Provide copies of all completed court stipulation work orders to the Assistant Manager.
• Report all instances of no access to the Maintenance Supervisor and Assistant Manager.
• Review all completed work orders and issue any lease violations and charges for damages.
  
  

Requirements

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• Prior experience working in the multifamily industry.
• Experience with RealPage/OneSite property management software.
• Proficiency in Microsoft Office, particularly Outlook, Excel, and Teams.
• Excellent organizational and recordkeeping skills.
• Excellent customer service skills.
• Solid verbal and written communication skills.
• Ability to comprehend and converse in English to communicate effectively with stakeholders.
• Excellent attention to detail and organizational skills.
• Ability to exercise good judgment and apply initiative.
  
  

Preferred Qualifications

• Residential maintenance knowledge.
• Past experience with OneSite / RealPage Facilities.
  
  

Our Benefits

Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com
  
  

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300 team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Internal candidates, please apply here: Internal Careers Hub