Leasing Consultant

WinnCompanies is looking for a Leasing Consultant to join our military team at Fort Wainwright, AK. 

The Leasing Consultant role is primarily a sales position with an emphasis on customer service, meeting goals and achieving results. As a Leasing Consultant, you will manage the sales process from start to finish; presenting apartments and the community in a compelling way, overcoming objections, building relationships and creating excitement. You will maintain these relationships by providing excellent customer service and helping current residents resolve problems as they arise. A successful Leasing Consultant must demonstrate strong sales and customer service, organizational, multi-tasking and communication skills. 

In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license / ID is required in order to access the federal facility. 

Responsibilities: 

• Process applications, verify documentation, and prepare lease files.
• Ensure accurate data entry and tracking within property management software.Answers incoming telephone calls, responds to all email leads, tours all scheduled and walk-in traffic, conducts follow up with all traffic and records all activity into the Management Information System (e.g. Yardi). 
• Conduct property tours (in-person, virtual, and self-guided), highlighting community features, amenities, and available homes.
• Assess prospect needs and recommend appropriate floor plans and options.
• Explain pricing, availability, lease terms, specials, and application requirements.
• Guide prospects through the application, waitlist, and move-in process, ensuring accuracy and compliance. 
• Maintain Show Ready Homes responsible for ensuring ‘Rent Ready’ property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
• Maintain cleanliness and presentation of leasing office, tour routes, and model units. 
• Uphold all Fair Housing laws, ADA regulations, company policies, and professionalism standards. Participate in ongoing training to maintain compliance and improve performance. 

Requirements: 

• A High School diploma or GED.
• Less than 1 year of relevant work experience. 
• 1-2 years of sales, customer service, or hospitality related experience.
• Ability to manage multiple assignments and tasks and work under pressure.
• Outstanding verbal and written communication skills.
• Experience with computer systems including Microsoft Office Suite.
• Every employee must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license / ID is required in order to access the federal facility. 

Preferred Qualifications: 

• Associate’s degree.
• National Apartment Leasing Professional.
• Property management experience.
• Real estate certification.
• Familiarity with property management platforms.
• Knowledge of fair housing laws.
• Bilingual capabilities.