What are the responsibilities and job description for the Temporary Front-End Associate position at Winn-Dixie Retail Stores?
Overview
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Temporary Front-End Associate
Job Purpose
This role is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout, consistent operating conditions and a friendly atmosphere.
Employment in this role is temporary, may end at any time, and is generally limited within a location’s defined seasonal time period.
Essential Responsibilities
Responsibility
% Of Time
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Listen to and appropriately escalate customer concerns to management with a positive attitude. Offer product suggestions when appropriate.
40%
Manage lane according to service standards while maintaining financial responsibility. Accurately handle all cash register operations; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.
30%
Operate department equipment and tools. Keep work area clean, orderly and free from safety hazards; Put up discarded or returned merchandise and stock front end products by handling and moving merchandise efficiently and safely; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Return carts to shopping cart corral. Report faulty equipment and hazards to management.
20%
Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
10%
Disclaimer
Performs other job-related duties as assigned.
Qualifications
Required Education
Required Education
Course of Study
N/A
Preferred Education
Preferred Education
Course of Study
High School/GED
Relevant Experience
Relevant Experience
Supervisory Experience
0-3 Years Minimum
Language Requirements
Language(s) Required
Language(s) Preferred
English & Spanish
Knowledge, Skills & Abilities Required
- Must be 16 years of age.
- Ability to read, write and speak English proficiently.
- Ability to communicate, understand and follow English instructions Successful background check and all required On-Boarding tasks.
- Authorization to work in the United States or the ability to obtain the same.
- Compliance with all company policies and procedures.
- High standard of integrity and reliability.
- Basic computer skills required to participate in online training.
Knowledge, Skills & Abilities Preferred
- Customer Service skills
- Cash Handling skills
Location and Travel Requirements
Location
On Site
Travel Percent, Overnight & Motus
Travel Percent
Overnight
Motus Eligible
None
No
No
Shift
Varied