What are the responsibilities and job description for the Team Member (seasonal 10:30 AM-3:00 PM) position at WINGSVILLE LLC?
Essential Duties & Responsibilities:
- Greet and welcome customers entering the restaurant and calling into the restaurant.
- Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
- Answer questions from customers and make menu recommendations.
- Monitor that all orders are read within Company quote times.
- Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
- Assist in maintaining a clean workplace; Back of House (BOH) clean and stocked.
- Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
- Maintain a professional and presentable appearance according to the company's Uniform Standards
- Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
- Quickly comprehend the order tickets
- Cook and prepare food according to Company standards
- Filter and freshen the fryer shortening daily, following all safety procedures and
- Assist in keeping the kitchen clean throughout the shift maintaining clean as you
- Assist other employees as needed
- Follow directions given by Manager or Supervisor