What are the responsibilities and job description for the Wingstop Shift Lead/Assistant Manager position at Wingstop?
Now Hiring Shift Leads! A Shift Leader has the overall responsibility of supporting the General Manager and Assistant Manager in day-to-day operations of the restaurant, and for directing the daily operations of a restaurant in the General Manager's absence
Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.
Essential Duties & Responsibilities:
• Responsible for assisting and supporting the General Manager in meeting store goals, including covering for the General Manager’s days off
• Assists in driving operational excellence by driving sales and controlling labor and food costs during shifts
• Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team
• Assure daily bank cash deposits and verify daily credit card batch settlement.
• Maintain permanent food safety and restaurant cleanliness in accordance with company policy and Wingstop
SOP
• Assure that all food is handled, prepared, and served in accordance with Wingstop’s SOP.
• Engage in professional conversation with customers to assure that their satisfaction is met.
• Address all HR matters that occur during your shift in accordance with the company’s polices
• Complete weekly inventory and prepare and submit food and supply orders
• Perform daily tasks including but not limited to chicken counts, Figure 8, Position assignments, position task
completions, Open workflow, Cash draw deposits, and Closing workflow.
• Must be willing to assist all other positions when necessary
• Work with a sense of urgency in a fast-paced environment
• Minimum 6 months experience in restaurant or retail environment
• Must be able to open and close shifts as needed
• Prefer some experience using a computer and register (POS) system
• A qualified applicant believes in showing up to work on time, well-groomed with a clean uniform ready to
work! They must work well with others, be self-motivated, reliable and have a strong work ethic.
• This position requires you to stand for up to 8 hours during a shift, be able to lift at least and/or move up to 50
pounds, and have full mobility of hands and arms while performing repetitive tasks.
The above is not an all-inclusive job description