Shift Leader for Wingstop

Overview
We are seeking a dynamic and experienced Shift Leader to oversee daily operations in a fast-paced food service environment. The ideal candidate will possess strong leadership skills, extensive knowledge of food preparation, and excellent customer service abilities. This role is integral to ensuring smooth restaurant management, maintaining high standards of food safety and quality, and fostering a positive team atmosphere. Experience in hospitality management, restaurant operations, and staff training are highly valued for this position.

Responsibilities

• Supervise and coordinate shift activities to ensure efficient restaurant operations
• Lead and motivate team members to deliver exceptional customer service
• Oversee food preparation, ensuring adherence to safety and quality standards
• Manage POS systems such as Aloha POS and Micros POS for accurate cash handling and order processing
• Control inventory levels, monitor stock, and coordinate with suppliers as needed
• Train new staff members on food safety, service procedures, and POS usage
• Handle customer inquiries, complaints, and ensure overall guest satisfaction
• Assist with food production, kitchen management, and catering operations when necessary
• Ensure compliance with food safety regulations and sanitation standards
• Support budgeting efforts and manage resources effectively during shifts

Requirements

• Proven experience in food industry roles such as restaurant management, culinary supervision, or hospitality management
• Strong background in food preparation, kitchen management, and food safety protocols
• Familiarity with POS systems including Aloha POS and Micros POS; cash handling experience required
• Demonstrated leadership skills with supervising or team management experience
• Excellent customer service skills with the ability to handle difficult situations professionally
• Experience with staff training, interviewing, and development processes
• Knowledge of inventory control, food handling, and food production processes
• Ability to work effectively under pressure in a quick service or fast-food restaurant setting
• Previous experience in casual dining, fine dining, banquet service, or catering is preferred
• Strong organizational skills with the ability to manage shift responsibilities efficiently
• Hospitality or hotel experience is a plus; culinary or kitchen experience highly desirable

This position offers an exciting opportunity for individuals passionate about the food industry to lead a team in delivering outstanding dining experiences while developing their management skills.

Pay: $14.00 - $18.00 per hour

Benefits:

• Flexible schedule
• Paid training

Work Location: In person

Salary : $14 - $18