What are the responsibilities and job description for the Assistant Manager position at Wingstop - FWS?
Join Our Team
At Thacher Restaurant Group, we believe our people are just as important as our wings. We're committed to creating an environment where team members feel valued, challenged, and supported as they grow their careers. Whether this is your first leadership role or the next step in your career, you'll have the opportunity to learn, lead, and make an impact every day.
ASSISTANT MANAGER
Lead the Team. Drive Results. Develop Future Leaders.
Position Summary
As an Assistant Manager at Thacher Restaurant Group, you'll partner with the General Manager to lead restaurant operations, develop team members, and deliver an exceptional guest experience. You'll help build a high-performing team by coaching leaders, maintaining operational excellence, and creating a culture built on accountability, teamwork, and growth. This role prepares you for future General Manager opportunities.
What We're Looking For
- Positive attitude with a passion for developing others.
- Previous restaurant leadership experience preferred.
- High school diploma or equivalent preferred.
- Food Handler Certification.
- Strong leadership, communication, and organizational skills.
- Ability to coach, motivate, and hold others accountable.
- Reliable attendance.
- Flexible availability.
What You'll Do
- Lead daily restaurant operations alongside the General Manager.
- Coach, develop, and support Shift Leaders and team members.
- Deliver exceptional guest service and resolve guest concerns professionally.
- Ensure food safety, cleanliness, and operational standards are consistently met.
- Ensure safety procedures are followed to keep teams and guests safe.
- Assist with hiring, onboarding, scheduling, and team development.
- Monitor labor, sales, inventory, and controllable costs.
- Support restaurant profitability through strong operational execution.
- Complete administrative tasks accurately and on time.
- Ensure company policies, procedures, and brand standards are followed.
- Lead by example and create a positive, inclusive team culture.
- Step into any position as needed to support restaurant success.
What Makes You Successful
- You lead with integrity and accountability.
- You build strong teams through coaching and recognition.
- You communicate clearly and effectively.
- You stay organized in a fast-paced environment.
- You solve problems quickly and confidently.
- You embrace change and continuous improvement.
- You create a positive experience for guests and team members.
Training & Development
- Complete all required training.
- Successfully complete required certifications.
- Continue developing leadership and business skills.
- Help prepare future leaders through coaching and mentorship.
- Build the skills needed for future General Manager opportunities.
Physical Requirements
- Stand and walk for extended periods.
- Lift, carry, push, or pull up to 50 pounds, with or without reasonable accommodation.
- Frequently bend, reach, squat, twist, and kneel.
- Work in a fast-paced restaurant environment.
- Safely operate restaurant equipment.
Why You'll love Working Here
Eligible team members may receive:
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Training
- Free Shift Meal
- Career Growth Opportunities
Grow With Us
At Thacher Restaurant Group, we believe our best leaders come from within. As an Assistant Manager, you'll strengthen your leadership skills, gain business experience, and prepare for the opportunity to lead your own restaurant as a General Manager, and beyond.
Join Our Team
Thacher Restaurant Group is an independently owned and operated Wingstop franchisee. We are proud to be an Equal Opportunity Employer and are committed to creating an inclusive workplace where every team member is treated with dignity, respect, and provided equal opportunities to grow without regard to any protected status under applicable federal, state, or local law.