What are the responsibilities and job description for the Cashier Bessemer position at Wingstop Bessemer?
Job description
A Restaurant cashier has the greatest perceived responsibility - direct guest contact. The cashier is responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!
Qualifications
Guest Experience: Must have an outgoing and positive attitude in dealing with guests
Must have a proven ability to work well under
pressure and at a fast pace
the proper age requirements are met of all guests' requests that involves alcoholic beverages
Guest service mentality; has a genuine desire to serve the guests
Manages multiple projects and timelines with a sense of urgency and follow through
Well organized and detail oriented
Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
Has an outgoing personality
Maintains regular and predictable experience
Must be 18 years or older
Must have reliable transportation
Responsibilities
A Restaurant cashier has the greatest perceived responsibility - direct guest contact
responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking
accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile
Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the
Greet all guests in
a timely manner (3-5 seconds at most)
Handle all orders and inquiries in a friendly and professional manner
Manager of all guest issues or complaints
Manager of all safety, sanitation or employee issues
Must be willing to
assist all other positions when necessary
Process Compliance: Ensure the safe handling procedures are followed at all times
Follow the cash management process, and properly ring in all sales through the POS system
Work to better the guest experience by asking for add-on sales that will complement their order