Behavioral Health Specialist Manager

At SunCloud, we understand the importance of comprehensive evaluation, accurate determination of the appropriate level of care based on clinical condition, building integrated care teams around our patient's condition, and providing a healing space – all optimally designed to treat the whole person. We believe integrated and continuous care is the key to helping our patients achieve and maintain long term health and wellness.

We care about results that matter to you, and we hold ourselves accountable for our role in the delivery of care. We are committed to delivering the highest quality of care at a reasonable price.

The Behavioral Health Specialist (BHS) Manager is responsible for managing staff schedules, coordinating training, planning and supervising weekend outings, maintaining appropriate staffing levels, and ensuring effective communication across all shifts and departments. The BHS Manager serves as a leader, supporting staff development and promoting a positive, therapeutic, and safe environment.

Responsibilities

Staff Management & Scheduling

• Develop and manage BHS staff schedules to ensure adequate coverage across all shifts.
• Adjust staffing as needed based on census, acuity, and program needs.
• Approve time off requests and update schedules.
• Manage call offs with the leadership team by documenting and tracking call offs and attendance policy write-ups and moving staff around to fill voids and coordinate shift coverage when available.

Training & Development

• Coordinate new hire orientation and ongoing training.
• Support staff in developing therapeutic and professional skills.
• Identify and address performance concerns promptly and constructively.
• Maintain staff compliance with CPI and competencies.

Program Oversight & Activities

• Approve, organize, and oversee planning for weekend outings and therapeutic activities.
• Ensuring outings and group activities align with treatment goals and safety protocols.
• Collaborate with clinical and nursing teams to maintain consistent behavioral interventions.

Communication & Coordination

• Serve as a communication link between leadership, clinical, nursing, and BHS teams.
• Communicate important updates, policy changes, and program information to staff.

Work Expectations

• Work on the floor at least 4 out of 5 shifts per week providing direct patient care and function as part of the BHS staffing pattern, counting toward the required staff-to-patient ratio.
• Dedicate 4-8 hours per week to managerial responsibilities while still present on site to support staff and patients if needed.

Pay: $ $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Work Location: In person

Salary : $26