Children's Case Manager- Spanish Bilingual

To provide case management, emotional support, advocacy, and coordination of services to children along with parenting support and education using a strengths-based, trauma informed approach.

Key Responsibilities:

• Assess each child referred to the program for needs, strengths, and identify level of need and provide appropriate case management services.
• Provide encouragement, and enrichment activities for children in ways that will enhance their life and improve their potential for healthy psychological adjustment.
• Provide crisis intervention to the parent and children and advocate for clients as needed.
• Provide individual and/or family group support weekly or bi-weekly to child and/or parent to develop Service Plan, safety plan, emotional support, and parent education.
• Attend agency-wide enrichment activities.
• Prepare and facilitate parenting classes.
• Complete outcome measurements to include parent and child input, child interviews, trauma checklists and other tools to provide guidance and direction for setting client goals.
• Collaborate and network with a broad base of stakeholders, including local schools, community-based organizations, child welfare agencies and physical and mental health providers to ensure appropriate services for children.
• Teach and/or assist in supervising the WINGS 40-hour domestic violence training and other classes that provide CEUs as required.
• Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures.
• Provide services in accordance with the Illinois Certified Domestic Violence Professionals code of ethics.
• Adhere to strict confidentiality in all assignments.
• Maintain accurate records including up-to-date client files and case notes and submit reports and program evaluations within established timelines.
• Perform additional responsibilities as assigned.

• Bachelor’s Degree in social work, psychology, or related field, required.
• Fluent in both English and Spanish; both written and spoken.
• Required 1 year of direct human services experience working with children in diverse populations.
• 40-hour domestic violence training and CPR & First Aid training preferred.
• ICDVP credential preferred.
• Excellent working knowledge and skill with Microsoft Office Suite along with excellent verbal and written communication and documentation skills.
• Skilled in working with sensitive issues and commitment to respecting the confidential nature of the programs.
• Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills.
• Must be willing to work variable hours including evening, weekends, and holidays, serve as an on-call staff on a rotating basis with minimal notice and work at any of the locations within the WINGS Program.
• Must have reliable transportation.
• Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis and extended periods of standing on occasion.

Full-time Benefits:

• 403b Retirement Plan
• 403b Employer Match
• Dental Insurance
• Medical Insurance
• Health Savings Account
• Paid Time Off
• Vision Insurance
• EAP