What are the responsibilities and job description for the Dining Room Manager position at Wingate Living?
Wingate Residences on Blackstone Boulevard
Schedule: Full Time
11:00 AM to 7:00 PM, including weekends and holidays as scheduled.
Salary: $21.00 - $23.00
Benefits: 401K, Health, Dental, Vision Insurance.
Your Career. Your Calling. Our Commitment to Exceptional Care.
At Wingate Living, we're more than just senior living--we're builders of lifestyles, friendships, and communities you'll be proud to be part of. As a family-owned company with over 30 years of experience throughout Massachusetts and Rhode Island, we offer a unique blend of healthcare and hospitality through a full continuum of premier services.Job Purpose: The Dining Room Manager provides a fine dining experience for residents and their guests, builds and manages a strong server team, and supports the marketing of the community.
Essential Duties and Responsibilities:
- Oversees all dining services for residents in the dining room, function rooms, and other designated areas, assisting in any area that needs attention.
- Ensures the dining room is clean, prepared, and staffed in accordance with Wingate standards prior to each meal service.
- Greets, seats, and assists residents throughout meal service, anticipating and fulfilling needs in a timely manner.
- Maintains the proper order of service for all meals, including pre-bussing, dessert service, wine service, and clearing and resetting the dining room.
- Monitors and maintains dining room inventory including beverages, condiments, tableware, glassware, china, and linens; communicates replenishment needs to the appropriate manager.
- Communicates with kitchen staff to ensure room trays are prepared and ready on time; captures and submits meal revenue.
- Assists the Culinary Services Director with efficient department operations, event planning, and menu presentation; attends meetings as requested.
- Conducts orientation and ongoing training for dining room staff; monitors compliance with company uniform policy.
- Schedules shifts and assigns work to ensure proper staffing levels; supervises and secures the closing of the dining area.
- Monitors the printing and distribution of daily menus.
- Serves wine and appetizers at happy hour and marketing events.
- Committed to person-centered care and Wingate's "5 Star" service standards, with an emphasis on continual improvement.
- Adheres to all company policies, procedures, and standards of conduct, and reports any known or suspected violations to the appropriate manager.
- Performs additional duties as assigned.
Position Requirements:
- High School Diploma or equivalent required.
- Minimum of three years of experience in food service, with at least one year of supervisory experience required.
- Current ServSafe certificate required or willingness to obtain.
- Knowledge of culinary service environment, kitchen equipment, and buffet catering.
- Strong customer service, communication, and organizational skills.
- Ability to manage multiple priorities and supervise staff directly when required.
Salary : $21 - $23