What are the responsibilities and job description for the Front Desk Agent position at Wingate by Wyndham Columbia?
Company Overview
Wingate by Wyndham is a vibrant and welcoming hotel where cleanliness and customer service are our top priorities. Our team is dedicated to providing superior guest experiences, and we take pride in our friendly atmosphere that makes work enjoyable for everyone.
Summary
We are currently seeking to fill our 3p-11p Front Desk Clerk position and join our team at Wingate by Wyndham. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service during their stay. Your contributions will be vital in creating memorable experiences for all who visit.
Responsibilities
- Greet guests warmly and assist with check-in and check-out procedures.
- Hotel front desk experience or
- Handle guest inquiries and resolve any issues promptly to ensure satisfaction.
- Maintain accurate records of room availability and reservations.
- Provide information about hotel amenities and local attractions to enhance guest experiences.
- Ensure the front desk area is clean, organized, and welcoming at all times.
Requirements
- Excellent computer and notation skills
- Hotel front desk experience or office experience l.
- Strong communication skills with a focus on guest relations.
- Knowledge of hotel management software is a plus.
- Ability to work flexible hours, including nights and weekends.
- Multilingual abilities are an advantage but not required.
If you’re ready to join a team that values smiles as much as service, apply today to become part of the Wingate by Wyndham family!
Pay: $15.00 - $16.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- Columbia, MO 65201 (Required)
Ability to Relocate:
- Columbia, MO 65201: Relocate before starting work (Preferred)
Work Location: In person
Benefits:
Vacation & Paid Time Off, Employee Discounts, Health InsuranceSalary : $15 - $17