People (HR) Operations Specialist

About Wing:

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.

About the Role:

Wing is looking for a People (HR) Operations Specialist to join our team of builders. The role is hybrid based in our Palo Alto, CA office. In this role, you will be integral to the scaling and management of the people-related processes that keep Wing running smoothly. Are you ready to roll up their sleeves and do amazing things?

What You’ll Do:

• Employee Lifecycle & Operations
• Assist with People Operations processes including onboarding, offboarding, documentation, and employee records management.
• Partner with the People Programs Team to manage onboarding processes that ensure a positive user experience and fast ramp up for our new hires. This will include occasionally leading monthly in person New Hire Orientation.
• Manage offboarding process flow (e.g., HRIS inputs, documentation creation, etc.).
• Manage employee data changes (e.g., job code, manager, etc.)
• Ensure compliance with local, state, and federal employment laws and internal policies.
• HRIS Management
• Maintain HRIS data integrity, conduct regular data audits, and generate standard reports.
• Identify opportunities to streamline workflows and create scalable processes.
• Analyze data and build dashboards that give leadership real-time insights.
• Immigration & Compliance
• Assist with work authorization processes (H-1B transfers/renewals, TN, green cards) and coordinate with immigration counsel.
• Navigate multi-state and international compliance requirements.
• Employee Support
• Act as a go-to resource for employee inquiries, accurately assessing problems and knowing exactly when to involve your manager for guidance or support on complex employee issues.
  

What You’ll Need:

• 3-6 years of relevant experience working in People Operations, data management, or a related specialized area.
• Foundational knowledge in Workday, ServiceNow, Ultipro, and Google Workspace (Google Docs, Sheets, Slides, etc.).
• Experience in a startup or high-growth company environment.
• Experience managing visa processes or partnering with immigration counsel.
• Strong knowledge of employment law and HR best practices, particularly multi-state compliance.
• Excellent relationship-builder with strong communication and problem-solving skills.
• Extremely organized, proactive, and comfortable juggling multiple priorities.
• Comfortable with ambiguity and rapid change.
• The ability to effectively communicate regularly to peers and cross-functional partners.
• Desire to learn, grow, and think outside the box.
  
  

The US base salary range for this full-time position is the salary range below bonus equity benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

Salary Range: $153,000 USD - $162,000 USD

Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.