What are the responsibilities and job description for the Talent Acquisition Associate position at Wing Stop?
Talent Acquisition Associate
Location: Miami Lakes, FL
Employment Type: Full Time
Reporting to: Manager Talent Acquisition
ABOUT US
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
HERE’S WHAT THE JOB REALLY LOOKS LIKE
Works closely with a team of recruiters managing recruiting activities and building candidate relationships to support the daily Human Resources operations functions for a call-center facility. Responsible for all portions of roster management. This will vary by client but will include items such as confirmation of all personal candidate information, confirming completion of all new hire documents, communicating with new hires on their status as well as timely delivery of all required information to the client. Primary resource to ensure the completion of all candidate I9 forms. Required to send out an email at the end of every day, to all candidates that have received an offer in the last 24 hours with instructions for onboarding/background authorization/licensing link completion.
HOW YOU’LL MAKE AN IMPACT
- Scheduling interviews and phone screens
- Working directly with candidates and hiring managers, in some cases arranging interviews for visiting candidates
WHAT YOU’LL ACTUALLY DO
- Updating candidate records, job postings in recruiting systems and confirming new for orientation
- Providing follow-up correspondence to candidates on recruiting status via phone and email tracking recruiting activities and providing weekly activity reporting
- Coordinating the post-interview debrief meetings and providing debrief materials to candidates
- Identifying opportunities for improving the candidate experience and interview process efficiency
- Assisting in the coordination of other recruiting activities and events as needed
Other assigned duties include performing tasks related to:
• Background checks
• Drug testing
• Dispositions in Taleo for strategic accounts
• File management for strategic accounts
• Supporting open houses and assessments
• Create badges and manage key master
• Open requisitions