Dedicated Receptionist

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

Job Title: Dedicated Receptionist 

Job Code: 17073

Client's Industry: Holiday homes / Short-term rental property management

Client schedule (time and timezone): 9:00 AM – 5:00 PM Queensland time

Client business Overview: Operates holiday homes/short-term rentals in Australia; manages guest communications, property maintenance, cleaning, and general administration

Top 3 Key Specific Tasks VA will do:

1. Guest communications through Hostaway and other property management/distribution platforms (Airbnb, VRBO, Booking.com, etc.),

2. General administrative tasks including spreadsheet maintenance, process documentation, marketing/social media content, and reporting,

3. Coordination with cleaning providers, logging maintenance issues, and escalating tasks as needed,

Software Tools and Websites Required:

1. Hostaway (primary)

2. Airbnb

3. Booking.com,

4. VRBO

5. Word, Excel

6. WhatsApp

Technical Requirements:

• USB Headset with Noise Cancellation feature

• Working Webcam

• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM

• Main Internet Service Speed: at least 25 Mbps wired connection

• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Health Insurance (HMO)

• Performance Incentives

• Job Security and Stability

• Paid Training

• Inclusive Culture

• Upskilling Opportunities

• 100% Work-From-Home

• Exceptionally Supportive Team

• Opportunities for Career Growth

• Fun Work Environment

• Holiday & Overtime Pay