Assistant Property Manager - Deerfield Estates

Job Summary:

We are seeking a motivated and detail-oriented Assistant Property Manager to join our team. In this role, you will work closely with the Property Manager to oversee daily operations, manage tenant relationships, and ensure efficient operation of our properties. The ideal candidate will have excellent organizational skills, a strong ability to multitask, and a customer-focused approach.

Responsibilities and Duties:

• Greet visitors, prospective, and current residents with a positive attitude.
• Act as a primary point of contact for tenants, addressing inquiries, resolving issues promptly, and ensuring a high level of tenant satisfaction.
• Conduct tours of apartments, highlight features, and demonstrate property amenities.
• Effectively sell the benefits of living at the property.
• Assist in leasing efforts, including showing vacant units to prospective tenants, processing applications, and preparing leasing documents..
• Tours property daily to ensure it is neat, tidy, attractive and in good repair.
• Ensures available and model apartments are fresh and tidy.
• Coordinates move-in dates, materials and processes.
• Answers incoming calls, handles resident requests and provides complaint resolution.

Required Skills/Abilities:

• Outgoing and friendly attitude that makes others feel welcome and comfortable.
• Excellent interpersonal skills with good sales and customer service skills.
• Excellent written and verbal communications skills.
• Detail-oriented and organized.
• Ability to maintain discreet and respect the privacy of residents, vendors, employees, owners and guests.
• Must be able to communicate effectively with tenants, contractors, and team members in English.
• Experience with Google, AppFolio, or related software.

Education and Experience:

• High school diploma or equivalent required
• At least two years of related experience required
• Fair Housing training

Physical Requirements:

• Prolonged periods of sitting at a desk, working on a computer, standing, walking, giving tours, and meeting with potential residents.
• Must be able to lift up to 50 pounds at times.
• Must be able to traverse a variety of properties with stairs and in a variety of weather.
• Must be able to work weekends and/or evenings on a rotating schedule.

Equal Opportunity Employer Statement

Winfield Property Management is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are respected, valued, and have the opportunity to contribute to the company's success. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.