LogicMonitor Engineer

Description

Position at Windward Consulting

Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world.

Our consultants solve our clients' most challenging problems, uncovering answers to questions they didn't even know. Only apply if you are self-motivated, have a thirst to learn new technologies and thrive in a fast-paced environment. Work with the biggest DOD Organizations and Fortune 500 clients, and interact with smart, innovative people. Our employees are not only passionate and driven but strive to ensure customer quality is delivered consistently and effectively.

We are looking for a high caliber, multidimensional LogicMonitor Engineer (Federal Support) to provide resident engineering support for a federal government customer for clients. Successful candidates will have a strong background in monitoring technologies, LogicMonitor platform administration, and cloud infrastructure.Efforts will include workflow automation, business process optimization, integration with ServiceNow, and day-to-day operations support.Solutions Consultant must have deep experience in monitoring principles, distributed systems, automation, and LogicMonitor platform.

Required Skills

• LogicMonitor Certified Associate (LMCA)
• 3 years of hands-on experience with major cloud platforms such as AWS and/or Azure
• 5 years supporting modern server operating systems (Linux/Windows)
• Strong knowledge of application and system software monitoring principles and practices
• Experience with LogicMonitor, specifically:
• Proficiency in LM Envision
• Experience with LogicModules
• Alert tuning best practices
• Using LogicMonitor REST API for automation and integration
• Building and customizing dashboards
• Log analysis using LM Logs
• Group structure design for monitored resources
• Experience with ServiceNow integration and automation workflows
• Understanding of infrastructure monitoring principles and distributed environments
• Ability to analyze and understand complex technical systems and web application architectures
• Familiarity with software version control systems
• Excellent interpersonal skills and ability to establish and maintain credibility as a monitoring expert
  
  

Desired Skills

• LogicMonitor Certified Professional (LMCP)
• Administration experience with other monitoring tools, such as Dynatrace, Splunk, Extrahop, Moogsoft, Broadcom APM, Spectrum Microfocus Operations Orchestration
• Experience supporting federal government customers
• Experience in resident engineer roles or embedded support teams
• Experience with ITIL practices and service management frameworks
  
  

Location: Remote

Travel Required

• None
  
  

Windward Consulting strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.

Windward Consulting is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

WINDWARD CONSULTING GROUP, INC. (WINDWARD) PROVIDES EQUAL EMPLOYMENT OPPORTUNITY WITHOUT REGARD TO AN APPLICANT’S COLOR, RACE, SEX, PREGNANCY, NATIONAL ORIGIN, AGE, DISABILITY, RELIGION, MARITAL STATUS, GENETIC INFORMATION, VETERAN STATUS, OR ANY OTHER CHARACTERISTICS PROTECTED BY FEDERAL, STATE OR LOCAL LAW. WE WILL CONSIDER THIS APPLICATION ACTIVE FOR 90 DAYS AFTER OUR RECEIPT. THEREAFTER, YOU MUST REAPPLY IF FURTHER INTERESTED IN EMPLOYMENT. I CERTIFY THAT ALL ANSWERS GIVEN BY ME ARE TRUE, ACCURATE AND COMPLETE, I UNDERSTAND THAT THE FALSIFICATION, MISREPRESENTATION OR OMISSION OF ANY FACT ON THIS APPLICATION (OR ANY OTHER ACCOMPANYING OR REQUIRED DOCUMENTS) OR PROVIDED ORALLY, WILL BE CAUSE FOR DENIAL OF EMPLOYMENT OR IMMEDIATE TERMINATION OF EMPLOYMENT, REGARDLESS OF WHEN OR HOW DISCOVERED. The application will be given every consideration, but its receipt does not imply that the applicant will be employed. In exchange for the Company’s considering my application for employment, I authorize investigation of all statements contained in this application and any supporting documents. I authorize Windward to secure information about my experience from former employers, educational institutions, government agencies, or any references I have provided, and for those parties to provide information concerning my experience, and I hereby release all parties from any liability arising from such investigation. In exchange for the Company’s considering my application for employment, I hereby authorize my former employer to release to Windward any personnel information and records, favorable or otherwise, which my employer has kept regarding my employment, including my work performance. I understand that Windward may retain photocopies of my records for its files, whether I am offered employment or not. I hereby release all parties, including my former employer and Windward from any liability arising from the release, review and retention of any records pertaining to me.