What are the responsibilities and job description for the Mitigation - Remediation Adjuster position at Windward Risk Managers?
Position Summary:
This role is responsible for reviewing and assessing mold testing and remediation documentation—including protocols, laboratory reports, estimates, and invoices—to ensure all charges and services align with established guidelines and industry standards. The position also evaluates water mitigation documentation, such as inspection reports, moisture readings, drying logs, estimates, and invoices, to confirm the appropriateness, accuracy, and reasonableness of the work performed.
Essential Functions:
- Use Xactimate estimating software to adjust and reconcile Mitigation, Mold Testing & Remediation assignments.
- Review and monitor Mold Testing & Remediation estimates and final bills to ensure they are reasonable and appropriate for the work performed; prepare comparative estimates.
- Review Mold Testing & Remediation information provided by to verify services performed.
- Negotiate with preferred and non-preferred vendors to ensure bills are in line with appropriate pricing and scope.
- Interact with preferred and non-preferred vendors within designated timeframes throughout the mitigation and/or remediation process to ensure appropriate mitigation/remediation is performed.
- Review and respond to requests submitted for mold testing services to exceed applicable policy limits for mold testing/assessments.
- Create alignment regarding policy and procedures with the claims department and across vendors for handling Mold Testing & Remediation.
- Review and monitor mitigation estimates and final bills to ensure they are reasonable and appropriate for the work performed; prepare comparative estimates.
- Accurately review emergency water mitigation information provided by vendors, and claim documentation, to verify services performed.
- Communicate with the adjuster team handling the claim and their management.
- Create and communicate estimate revisions with the appropriate teams.
- Identify trends and recommend best practices and procedures to the Team Manager.
- Other duties as assigned.
Qualifications:
Required Education and Experience:
- Florida licensed All-Lines adjuster (620) or ability to obtain adjuster license within 30 days.
- 3 years’ experience in property claims required. 3 years’ experience Water Mitigation may offset property adjusting experience.
- Ability to obtain IICRC AMRT certification within 60 days. (contingent on course availability).
- IICRC / WRT certified; strong working knowledge of IICRC guidelines.
- Proficient in MS Office, including Word, Excel, PowerPoint and Outlook.
Preferred Qualifications:
- 3 years’ experience in preparing Mold Remediation plans and performing Mold Remediation estimating.
- IICRC / ASD certified.
- IICRC / Mold certified; strong working knowledge of IICRC guidelines.
- Florida Mold Remediators license.
- Excellent verbal and written communication skills.
- Good skills working with vendors and customers.
- Strong organizational and time management skills with ability to work well within deadlines.
- Knowledge of property insurance policy and coverage analysis.
- Strong skills and experience with Xactimate estimating program.
Due to current business and operational considerations, we currently hire employees residing in the following states at this time: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, and WI.
Candidates must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.
WRM is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities.
Notice to Third Party Agencies: WRM does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WRM’s Human Resources Department, WRM reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.
Salary : $52,000 - $65,000