What are the responsibilities and job description for the Fiber Optic Technician position at Windstream?
Job Description:
This position involves installing and maintaining telecommunication infrastructure, ensuring seamless connectivity for our customers. As a Buried Drop Technician, you will work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services.
- Work with a team of professionals who are passionate about delivering exceptional customer experiences.
- Collaborate with colleagues to resolve complex technical issues and improve processes.
- Develop and maintain strong relationships with customers, providing tailored solutions to meet their needs.
- Prioritize tasks efficiently, managing multiple projects simultaneously.
- Stay up-to-date with industry developments, participating in ongoing training and professional development opportunities.
Responsibilities:
- Install and maintain telecommunication infrastructure, ensuring high-quality connections.
- Provide technical support to customers, addressing their queries and resolving issues.
- Collaborate with internal teams to develop and implement innovative solutions.
- Conduct site assessments, identifying areas for improvement and recommending changes.
- Ensure compliance with regulatory requirements and industry standards.
