What are the responsibilities and job description for the Product Development Associate position at Windstar Cruises?
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 342 guests and cruise around the world.
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
Our Vision: Enriching people’s perspective through inspired travel
Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
We are seeking a Product Development Associate to support the development and execution of itineraries, including shore excursions, hotels, transfers, and land packages. This role helps manage destination engagement activities, both onboard and on land, ensuring smooth operations and guest satisfaction.
Responsibilities
- Provide daily support to Product Development Managers.
- Assist in managing and enhancing the operational administrative processes.
- Support the development of itinerary content and tour programs.
- Help coordinate destination enrichment activities, local entertainment, and private events.
- Assist in planning and executing shore excursions, hotels, transfers, and pre/post programs.
- Maintain documentation for itineraries and support product development.
- Aid in sourcing and developing "Concierge" class tours.
- Support the preparation and delivery of Destination Discovery Events.
- Assist with training and providing updates to relevant departments.
- Build and maintain relationships with vendors.
- Other duties as assigned.
Qualifications
- 1-2 years in tourism or product management.
- Strong organizational and communication skills, proficiency in Microsoft Office, and attention to detail.
- Ability to work in a fast-paced environment, assist with managing itineraries, and maintain high standards for guest experience.
EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.