Clubhouse Receptionist - Weekends

About Windstar on Naples Bay
We are a member-owned private club located on Naples Bay, 5 minutes from 5th Ave in downtown Naples. We have 350 full golf members with a wait list and 275 social members. The clubhouse is two stories, 40,000 sf in a non-bundled gated community. Amenities include 18 hole Tom Fazio golf course, pro shop, bayside practice facilities, fitness/wellness, tennis, two a la carte restaurants, a robust calendar of events, and private wine lockers. The community features 72 slip deep water marina, and a private beach on Keewaydin Island with a 40-passenger pontoon shuttle for transport. In addition to golf, tennis and wellness, the highly participatory members enjoy a variety of superlative dining options, in multiple venues. The clubhouse was renovated in 2023 to reflect the coastal lifestyle. The Food & Beverage revenues exceed $2.4M, derived from a la carte dining, private member parties and member-sponsored banquets. 

Weekend Clubhouse Receptionist

Windstar on Naples Bay is seeking an energetic, outgoing self-starter to work weekends as the front desk receptionist for a Member’s only club. This is a highly visible position within the club and is the first point of contact for Members, so a genuine sense of wanting to help people is a must. The qualifying candidate should be a polished, professional, customer service-oriented individual. 

POSITION SUMMARY AND RESPONSIBILITES:

• Answers phone and provides information or refers callers to others.
• Greets Members, guests, vendors, salespeople, general “walk-ins” and internal associates by providing front line information, direction, and assistance.
• Distribution and organization of incoming/and outgoing mail. 
• Takes all dining and event reservations for the members and assists them with online reservations.
• Performs clerical duties, including typing, filing, copying, faxing, laminating, canning and composing correspondence for both management and members.
• Monitor usage of office supplies and requests order before supplies run out.
• Will be relied upon to assist throughout the Club as needed or assigned.

  REQUIREMENTS:

• Saturday and Saturday Schedule Availability
• One of the most important requirements is you must be ENERGETIC, FRIENDLY, ACCOMMODATING, PERSONABLE, and able to multi-task!
• Minimum 2 years office/administrative experience preferred, with High School diploma or equivalent.
• Excellent written and verbal communication skills with the ability to effectively work with all levels of Club management, staff, members and prospective members
• Highly proficient in Canva and Microsoft Office. Knowledge of social media, website updating, and Jonas software is preferred.
• Completeness and accuracy in all works.
• Qualifying candidate must have/maintain a professional appearance
• Customer service and hospitality background preferred.