People and Culture Manager

Purpose for the Position:
The People and Culture Manager (Hybrid) is responsible for a variety of functions within the People Operations department. In partnership with hotel leadership they drive employee engagement, help retention and help implement culture by building initiatives with the hotel. This role is responsible for hiring, employee relations, employee investigations, training, workers compensation, safety and payroll. Primarily implementing each of these specific areas as directed by the corporate office.

This role is hybrid supporting the corporate People Operations functions as needed with special projects.

Essential Responsibilities:

HR Compliance

• Ensures that HR policies and procedures are being followed by employees.
• Ensures that labor laws, federal and state laws are being followed and adhered to.
• Handles employee relation issues as they arise and provides guidance on workplace concerns and conflicts. Works with corporate HR to resolve complex matters.
• Completes payroll for the property and oversees wage and hour compliance.

Recruitment

• Ensure recruitment platforms are being used fully and efficiently, and job postings are refreshed with the appropriate job postings and appropriate branding is being used.
• Supports a seamless onboarding experience for new hires, to ensure they integrate appropriately into the hotel culture.

People Operations

• With hotel leadership and corporate guidance develop and implement programs that help enhance employee satisfaction and reduce turnover.
• Conduct interviews as appropriate and provide feedback as necessary.
• Coordinates recognition programs that celebrate team achievements and individual employee accomplishments.
• Provide news for the Windsor Newsletter by working to capture content.
• Respond to employee inquiries regarding policies, benefits, and general related matters.
• Submits employee injury reports to Workers’ compensation.
• Helps lead initiatives that enhance team morale and strengthen workplace relationships.
• Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
• Performs other related duties as assigned

Skills and Abilities:

• Strong Self- Starter Mentality – Proactive, resourceful, and able to take initiative without constant supervision. Comfortable working independently and driving projects forward – required.
• Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters.
• Ability to handle sensitive and confidential information with discretion.
• Excellent skills in Microsoft Office, HRIS system, and Applicant Tracking System.
• A positive attitude and the ability to work effectively in a silo environment.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Maintain a professional appearance and manner at all times
• Physical Demand. Sedentary work. Exerting up to 10 pounds of force occasionally.

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field; preferred
• A minimum of 5 years of Human Resources Management experience
• At least 5 years hotel HR experience required
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Bilingual, Spanish, and English is highly desirable