What are the responsibilities and job description for the Director of Marketing position at Windows Direct USA?
Responsibilities:
- Track, record, and manage a budget of over $2 million dollars while being sensitive to our cost of marketing parameters.
- Manage digital spending for multiple locations using multiple vendors
- Manage TV spend for multiple locations
- Manage & track all print media efforts including working on ad design and offers
- Monitor the lead collection process from initial inquiry to issuing the lead to the sales team.
- Oversee, hire & train on the lead handling process of our internal marketing call center reps to increase conversion from raw lead to set appointments
- Utilize our current customer database to increase repeat & referral business
- Oversee our face to face marketing managers efforts through home shows, events & canvassing marketing efforts.
- Manage all of our social media accounts responding to customer messages and posting content across all social media
- Manage and develop email campaigns, targeting customers at different phases in their journey with our organization
- Direct responsibility for increasing our online reputation & 5-star reviews
- Work with the CEO and VP to establish marketing strategies and direct the execution through a variety of sales and marketing channels
- Work with our customer service team to increase our online reviews
- Continue to assess and evaluate marketing activities through data analysis and presentations to the business
- Use data and reports to make evidence-based decisions and coordinate marketing campaigns
- Drive updates to existing materials and website for conversion rate optimization
- Analyze and evaluate the effectiveness of communications methods, costs, and results specific to digital lead generation
- Promote teamwork through consistency, reliability and group cohesiveness
- Manage, develop & disburse internal employee channels & sales collateral
Required Skills:
- Previous experience in lead generation marketing, procurement and conversions
- Previous experience specifically with direct response lead generation
- Exceptional interpersonal skills and the ability to work both independently with a high degree of initiative and collaboratively as part of a team
- Ability to manage and prioritize marketing and communications needs with strong attention to detail
- Perform effectively in a fast-paced environment, think strategically, and meet deadlines in a timely manner while maintaining professionalism and product quality
- Must possess effective verbal and written communication skills with the ability to use several web-based programs effectively
- Being comfortable in front of the camera: Facebook, TikTok, Television is a plus
Minimum Competencies:
- Bachelor’s Degree in Marketing, Advertising, Communications, Digital/Tech or Business Management, or relative real world experience
- Minimum of 3 years of experience with omnichannel marketing strategies and tactics, being a hands-on owner of programs, processes, and results.
- Excellent competency in technology
- High degree of dependability, motivation, and flexibility
- Strong organizational and leadership capabilities
- A special eye for quality in all aspects including copy, design, and content creation
- Must be customer-oriented and able to effectively troubleshoot and resolve customer questions and concerns
- Ability to adapt to new situations and learn quickly
- High level of flexibility in a constantly changing environment
- Ability to make decisions quickly by balancing company guidelines and customer needs
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Salary : $65,000 - $85,000
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