Service/Installation Scheduler

Benefits:

• SIMPLE IRA
• Vacation time
  
  
  

Job Summary

We are looking for a Service/Installation Scheduler who can help us schedule our measure, install, and service appointments between our customers and crews. This person must develop a thorough understanding of our products and services to better assist in scheduling appointments and managing customer expectations.

Responsibilities

• Coordinate with customers, installers, and techs to schedule measure, install, and
  
  
  

service appointments.

• Communicate with installers and techs about the complexity of jobs and schedule accordingly.
• Verify all products and parts have arrived before scheduling appointments.
• Prepare daily job packets.
• Process job packets to completion.
  
  
  

Qualifications

• Must have the ability to problem solve.
• Must be detail-oriented.
• Must be capable of continuously learning and adapting to changes.
• Must have good communication skills.
• Must be comfortable utilizing various forms of technology.
  
  
  

Company Overview

Window World is the largest exterior remodeler in the United States. We offer in-home consultations on a wide array of residential exterior remodeling products. Industry-leading warranties back our energy-efficient products, and we provide exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.