What are the responsibilities and job description for the Field Technician position at Window Nation?
One Goal, One Passion - Growth is Everything at Window Nation
Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.
We’re seeking an Field Technician in Pennsauken, NJ who will play a critical role in growing and developing our operational and install processes.
The field technician goes out to do all service and will help with installations. They must be comfortable with heights and have previous installation experience working with installing windows on non-new construction homes. They must be able to drive the work vehicle and know how to work with difficult customers.
\n- Visit residential homes to measure windows, doors, and sliding glass doors with precision
- Verify orders meet all installation specifications and compliance requirements
- Support pricing accuracy by providing detailed estimates for labor and materials
- Review project details and service expectations directly with customers
- Identify potential roadblocks that could impact job quality, timelines, or customer expectations and recommend solutions
- Execute change orders and update project details as needed
- Maintain parts inventory, tools, and equipment in good working order
- Complete on-site service appointments, including repairs and adjustments
- Stay current and proficient with Window Nation products, installation methods, and service standards
- Safely operate ladders, equipment, and tools by adhering to EPA and safety regulations
- High school diploma, GED, or equivalent
- 2 years of professional experience measuring replacement windows
- 2 years of experience installing or repairing windows, roofing, siding, or other home improvement projects
- Valid driver’s license with a clean driving record
- Note: This position involves operating a company vehicle. Candidates must meet Window Nation’s driving and insurance standards. Driving records will be verified before hire, and periodically thereafter, in accordance with state laws and company policy.
- Proficiency with Microsoft Office (Word, Excel, etc.)
- Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar)
- Comfortable using and navigating digital tools and iPad applications in the field
- Knowledge of local permitting, licensing, or HOA requirements
- Ability to safely operate ladders and hand tools and meet the physical demands of the role
- Strong customer service mindset with a focus on quality, professionalism, and safety
- Excellent time management and project coordination skills
- Detail-oriented with a “get it right the first time” mentality
- Competitive starting pay at $33.50 per hour
- A company-issued vehicle to drive to customer appointments
- Tools, training, and support provided
- Opportunities to grow your skills and advance your career
- Strong company culture focused on teamwork, attention to detail, and customer satisfaction
- Full benefits package including medical, dental, vision, life, and 401(k) retirement options
- Paid Time Off
Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
Salary : $34