Field Technician - Minneapolis Area

What You'll Do:

• Visit residential customer sites to measure each window, door, sliding glass door opening as needed
• Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
• Support pricing process by providing accurate measurements and assessments for labor/materials
• Review installation project/process with customers
• Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
• Execute change order specifications
• Maintain service parts inventory and equipment
• Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
• Fulfill service appointment specifications
• Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
• Maintain proficiency to do all tasks of the position.
• Maintain a substantive knowledge of product, install techniques, and construction basics
• Maintaining a driving record that meets company’s insurance standards
• Ability to use an extension ladder in a safe manner to measure windows and perform services
• Must be able to pass EPA certification and follow EPA Regulations
• Knowledge of local permit/license/historical/HOA requirements

You're Likely a Great Fit If You:

• Have experience measuring replacement windows in occupied residential homes.
• Have performed window installation, service, repair, or exterior remodeling work.
• Enjoy working directly with homeowners and providing exceptional customer service.
• Are highly detail-oriented and committed to getting measurements right the first time.
• Can identify potential installation challenges before they become costly issues.
• Thrive in an independent field-based role with significant customer interaction.

Qualifications:

Minimum Requirements:

• High School Diploma, GED, or equivalent
• 2 years professional experience measuring replacement windows
• 2 years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
• Valid Driver’s License

Preferred:

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.