What are the responsibilities and job description for the Operations Assistant position at Window Man, Inc.?
Job description:
Office & Operations Assistant – Window Man (Full-Time, Growth Opportunity)
Window Man is a locally owned and operated window and exterior remodeling company seeking a highly organized and motivated Operations Coordinator to help bring structure, efficiency, and consistency to our growing team. This is a key role within the company, working directly with ownership and leadership to support daily operations, customer communication, scheduling, and system management. The ideal candidate is detail-oriented, dependable, and comfortable managing multiple responsibilities in a fast-paced environment while maintaining a high level of professionalism with both customers and team members.
In this role, you will be responsible for handling incoming calls, scheduling sales appointments and installations, managing customer communication throughout the project lifecycle, and assisting with CRM and database organization. You will play a critical role in ensuring jobs move smoothly from initial contact through completion by coordinating between sales, field teams, and leadership. Additional responsibilities include assisting with invoicing and payments, maintaining accurate records, ordering materials as needed, and helping implement and manage systems such as CRM software and internal processes. This position is ideal for someone who enjoys bringing order to busy environments and takes pride in keeping operations running efficiently.
The right candidate will have strong communication skills, be comfortable using computers and learning new software, and have the ability to stay organized while handling multiple priorities. Experience in an office, administrative, or customer service role is preferred, and experience in construction, home services, or a similar industry is a plus but not required. A positive attitude, problem-solving mindset, and willingness to grow with the company are essential.
This position is being hired at an entry-to-mid level with a starting hourly rate based on experience, along with a clear path for advancement as the company continues to grow. We are looking for someone who wants more than just a job—someone who wants to grow into a long-term role with increasing responsibility and opportunity.
If you are organized, reliable, and ready to be part of a team that values hard work, honesty, and doing things the right way, we would love to hear from you.
- Work Location: In person