Front Desk Receptionist

Front Desk Receptionist | Windhaven Academy | Plano, TX

About Windhaven Academy

Windhaven Academy is Plano's premier early learning center, where exceptional childcare meets an elevated family experience. We don't just care for children — we partner with families to nurture the whole child in a warm, intentional, and joy-filled environment. Every detail of the Windhaven experience is thoughtfully designed, and our front desk is where that experience begins.

The Role

We are looking for a warm, polished, and highly organized Front Desk Receptionist to be the first face families see when they walk through our doors. This is not just an administrative role — you are the heartbeat of our front office and a key part of the Windhaven family experience.

What You'll Do

• Welcome children, families, and visitors with genuine warmth and professionalism every single day
• Manage daily check-in and check-out procedures with accuracy and care
• Answer phones, respond to inquiries, and route messages promptly and courteously
• Support enrollment inquiries and schedule tours for prospective families
• Support classroom staff
• Maintain organized front office records, files, and communication logs
• Coordinate with teachers, directors, and support staff to ensure smooth daily operations
• Manage incoming and outgoing correspondence, including parent communications
• Assist with special events, mailings, and school-wide initiatives as needed
• Uphold Windhaven's standards of confidentiality, professionalism, and service excellence at all times

Who You Are

• A natural people person who lights up when greeting families and making them feel seen
• Calm under pressure with strong multitasking skills in a fast-paced environment
• Detail-oriented and organized, with excellent follow-through
• Comfortable with technology, including scheduling software, Google Workspace, and basic office tools
• A clear and professional communicator, both in person and in writing
• Someone who takes pride in their work and genuinely cares about children and families
• Discreet, trustworthy, and aligned with our culture of excellence

Requirements

• High school diploma or equivalent required; some college preferred
• Minimum 1-2 years of experience in a receptionist, customer service, or administrative role
• Experience in a childcare, school, medical, or hospitality setting is a strong plus
• CPR/First Aid certification (or willingness to obtain upon hire)
• Must pass a background check

Schedule & Compensation

• Full-time | Monday through Friday | 8:00 AM - 5:30 PM
• $14.00 - $16.00 per hour

Why You'll Love Working at Windhaven

We take care of our team the same way we take care of our families — with intention, generosity, and heart. Here's what's waiting for you:

• Discounted Childcare (Because we take care of our own families, too!)
• Medical, Dental & Vision Benefits (Because your health matters!)
• Disability Coverage (For extra peace of mind.)
• Discounted Chiropractic & Dental Appointments (We've got your back — literally!)
• Regular Team Lunches & Snacks (Who doesn't love free food?)
• End-of-Year & Performance Bonuses (Your hard work deserves to be celebrated!)
• Recognition Programs (We see and appreciate YOU!)
• Fun Team-Building Events (Because work should also be fun!)
• 2 Free Uniform Shirts (So you can rock the Windhaven look!)
• Paid Training & Professional Development (We're invested in your growth!)
• Paid Holidays & Time Off (You deserve a break!)
• Fully Stocked Snack Room & Staff Lounge (Fuel up anytime!)
• Competitive Pay & Referral Bonuses (Get rewarded for being awesome!)

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Required)
• Customer Service: 1 year (Required)

Work Location: In person

Salary : $14 - $16