Archery Department Lead / Lead Bow Technician

About Wind River Outdoor Company: 

Wind River Outdoor Company (WROC) is Wyoming's premier specialty outdoor retailer. Nestled in the picturesque town of Lander, Wyoming; a major gateway to the Wind River Mountain Range and all the hiking, fly fishing and hunting one can dream about. WROC is dedicated to providing high-quality outdoor gear and apparel to adventurers, hikers, climbers and outdoor enthusiasts. Customers far and wide trust WROC for expert advice and top-notch products to support their outdoor pursuits and as a result, we take pride in curating the best selection of gear, clothing, and footwear, ensuring our community is well-equipped to experience Wyoming’s rugged wilderness.

Position Overview: We are seeking an enthusiastic, experienced, and technically skilled Archery Department Lead / Lead Bow Technician to join our team. As the leader of our Archery Department, you will oversee all archery sales and service operations, guide customers and team members, perform professional bow setups and repairs, and drive department success. You will also support firearm sales at the gun counter when the bow technician and archery workload allows, applying your knowledge of firearms to assist customers during slower archery periods. Your primary focus will remain on archery leadership and technical expertise, with firearm support as a secondary responsibility to ensure smooth store operations.

Key Responsibilities:

• Provide world-class customer service by assisting customers with bow and archery product selection, offering expert advice on gear, setup, and use, and ensuring their needs are fully met.
• Train and mentor new and existing team members on archery product knowledge, sales techniques, bow tuning, arrow building, and store policies to ensure top performance and customer satisfaction.
• Perform professional bow setups, tuning, repairs, stringing, cam timing, sight installation, arrow fletching, and custom builds to manufacturer specifications.
• Mount optics, accessories, and perform requested modifications on bows as needed.
• Manage the archery department, ensuring the sales floor and service area are well-organized, stocked, visually appealing, and ready for customers.
• Assist with department-specific inventory control, including restocking, organizing, and reporting product levels for all archery gear and consumables.
• When archery service and leadership duties allow, support gun sales by:
• Providing information, assistance, and direction to customers regarding firearms, optics, ammunition, suppressors, and accessories.
• Ensuring compliance with all local, state, and federal regulations related to firearm sales, including conducting background checks and accurately using electronic tracking software.
• Demonstrating firearm products effectively and helping meet overall department sales goals.
• Organizing and maintaining merchandise at the gun counter, replenishing products on shelves per merchandising guidelines, and maintaining accurate inventory.
• Locating, ordering, and tracking customer special orders from various suppliers for both archery and firearms.
• Drive archery sales goals by actively engaging customers, recommending complete setups, and promoting in-store promotions or seasonal sales.
• Maintain an in-depth understanding of our full archery product line (compound bows, traditional bows, crossbows, arrows, broadheads, sights, releases, targets, and accessories) as well as firearms, shooting, scopes, ammo, silencers, reloading, and accessories.
• Keep work areas clean, neat, well-stocked, and compliant with pricing and signage standards.
• Stay informed on the latest archery equipment, firearm technology, and industry trends while collaborating with the management team on department strategies and store-wide goals.

Qualifications:

• Retail sales and bow technician experience, preferably in archery, hunting, or a related outdoor specialty field.
• Deep passion for archery and bowhunting, with hands-on experience shooting and maintaining compound, traditional, and crossbow equipment.
• Professional bow technician skills, including the ability to perform complete bow setups, tune, repair, and customize equipment safely and accurately.
• Knowledge of firearms, shooting sports, optics, ammunition, suppressors, reloading, and accessories required to support gun sales when needed.
• Excellent customer service, communication, and interpersonal skills with the ability to meet or exceed sales goals.
• Strong organizational skills and the ability to multitask in a fast-paced retail and service environment.
• Ability to work flexible hours, including weekends and holidays, and collaborate effectively as part of a team.
• Proficient with point-of-sale systems, inventory management, basic bow shop tools and equipment, Excel, Word, email, and internet.
• Must be 21 years of age or older and able to pass a federal background check; full compliance with all local, state, and federal firearm regulations is mandatory.
• Hunting experience and familiarity with Wyoming’s outdoor spaces and the Wind River Mountain Range are preferred.
• Positive attitude, reliability, strong work ethic, and a genuine love for the outdoor lifestyle.

What We Offer:

- Competitive salary, based on experience as well as bonus potential driven by goals and objectives.    

- Generous gear allowance program in which staffer is able to get FREE outdoor equipment.  

- Employee discounts on outdoor gear and apparel.  

- A collaborative, community-focused work environment.  

- The chance to work in one of Wyoming’s most beautiful outdoor locations, with access to the Wind River Mountain Range and all it offers.

How to Apply:

If you’re passionate about archery and bowhunting, have leadership and technical bow technician experience, and enjoy working in a vibrant retail environment, we encourage you to apply for the Archery Department Lead / Lead Bow Technician position at Wind River Outdoor Company. Please submit your resume, along with a cover letter explaining your experience and why you would be a great fit for our team to Joshk@windriveroutdoorcompany.com.  

Wind River Outdoor Company is an equal opportunity employer. We encourage candidates from all backgrounds to apply.