Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage billing from the cage & vaults snack and beverage purchases.
• Responsible for the Little Wind Casino conference room, the room events, and any associated fees.
• Observes and evaluates employee’s performance, make corrections when necessary.
• Effectively works and communicates with other departments to resolve problems and expedite work of services.
• Interprets, communicates, and enforces work procedures and company policies.
• Accurately completes detailed shift reports, incident reports, and any other reports required.
• Ensures compliance with all MICS, procedures, polices of the department.
• Supports casino Management team in development of customer business by being involved in brainstorming, suggesting ideas, solutions and providing ongoing feedback.
• Demonstrate decision-making and problem resolution by efficiently handling disputes.
• Assists and prepares food when necessary.
• Meet with supervisor to review staffing, Club 55, promotions, and menus.
• Ensures cleanliness and sanitation standards exceed industry standards.
• Ensures compliance with food and safety regulations.
• Maintains supplies and communicates effectively with supervisors and employees.
• Practice and maintain confidentiality continuously.
• Works effectively with all casino personnel.
• Attend all mandatory meetings and trainings.
• Attends and conducts regular staff meetings.
• Be consistent,
• Manage proactively by planning for situations that may arise.
• Learn the operation by doing the work yourself.
• Prioritize staff retention by hearing employees, encouraging employee success, and maintaining an operation to be proud of.
• Keep your eye on customer satisfaction.
• Improve the customer experience.

REQUIREMENTS:

• Must have the ability to manage and supervise professionally.
• Must have the ability to communicate orally and in writing.
• Must have the ability to manage critical deadlines, priorities effectively and efficiently.
• Must be licensable under the requirements of the Northern Arapaho Gaming Agency.
• Must have a valid Wyoming driver’s license.
• Must pass a pre-employment drug test.
• Must be ServSafe Certified.

ADDITIONAL INFORMATION:

• All applicants must be able to pass a background investigation.
• All applicants must be able to pass a pre-employment Drug Test.

All applicants must have a Valid Driver’s License.

Employee Benefits:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries  follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.