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Slot Technician I

Wind Creek Chicago
Hazel Crest, IL Full Time
POSTED ON 11/23/2025 CLOSED ON 1/22/2026

What are the responsibilities and job description for the Slot Technician I position at Wind Creek Chicago?

DescriptionJob Overview:The Slot Technician I maintains the operational order of all gaming machines and related equipment. Purpose:Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.Value System:Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.Duties and Responsibilities:Reviews and analyzes reports related to slot equipment performancePrepares and tests slot machinesMaintains a sense of urgency in responding to calls for assistance or when dispatchedConducts scheduled preventive maintenance on all assigned slot machinesMoves and installs slot machines as neededResearches and diagnoses game equipment malfunctionsTroubleshoots, reads meters, and performs regular maintenanceCommunicates all information to fellow Technicians and Game ManagementTakes initiative to ask for and offer help to guests, co-associates and managementWorks closely with Vendor TechniciansAdheres to Internal Controls (ICs), Company and Departmental ExpectationsHelps maintain a working inventory of parts and suppliesPerform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion ProgramOther duties & responsibilities as assignedJob Requirements: (please ensure you meet the listed requirements prior to applying) High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employmentMust be twenty-one (21) years of age or olderOne (1) year experience in a casino Gaming or casino IT department– requiredOR one (1) years’ experience working with computers or electronics– requiredMust be able to lift and maneuver at least 50 lbsMust be able to lift a minimum of 150 pounds using a dollyMust successfully pass job interview, including a guest service auditionWilling and able to work odd or irregular hours including nights, weekends, and holidaysWilling to travel and participate in training as recommended or requiredMust have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position.Willing and able to work in a smoke/secondary smoke environmentBase Pay:Pay range - $22.40 - $27.60 (The base pay will depend factors such as experience level and skillset.)Voluntary full-time benefit offerings include the following - group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option. We also offer Employee Assistant Program (EAP), paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses. Online applications are accepted at http://www.windcreekhospitality.com/Careers.  For internal employees, please submit your Internal Job Posting Form to your property’s Human Resources office.

Salary : $22 - $28

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