What are the responsibilities and job description for the Service Manager - Bristow, VA position at Winchester Equipment Co.?
Bobcat of Northern Virginia, a division of Winchester Equipment Co., selling, renting and servicing industry leading Bobcat compact construction equipment, has an immediate opening for a Service Manager
Our ideal candidate will:
- Oversee the day-to-day operations of the Service Department
- Manage and support a team of skilled technicians
- Coordinate with customers to schedule and ensure timely service
- Address and resolve customer inquiries and issues with professionalism
- Provide technical guidance and support to the team as needed
- Maintain and optimize workflows to ensure efficiency
Requirements:
- Proven experience managing a Service Department or leading a team
- Strong organizational and problem-solving skills, with the ability to prioritize tasks effectively
- Excellent customer service and communication skills
- Proficiency in computer systems and service management software
- Ability to thrive under pressure and meet deadlines
- Experience in the construction equipment industry is a plus
- Bilingual capabilities in Spanish is highly preferred
- Should be able to lift up to 75 lbs
- High school diploma or equivalent required
We offer competitive wages and a comprehensive benefits package including Health, Dental and Life Insurance, 401(k) Retirement Savings Plan w/Company Match, Profit Sharing Plan, PTO/Paid Holidays, Boot Allowance, Training & Development