Business Development Operations Specialist

Title: Business Development Operations Specialist

Location: Independence, MO

Salary: $ 69,800 – $ 86,000

Schedule: 980 schedule

Focus: Olin Winchester, LLC (“Winchester”), considered one of the world’s leading ammunition manufacturers, is seeking a Business Development Operations Specialist. This position will be located at the Independence, Missouri facility. As a Business Development Specialist for Winchester, you will provide total life cycle customer service for a diverse group of customers which includes domestic and international government agencies, OEM’s, distributors, and agents supporting the United States Military and its Allies around the World.

Business Development Operations Specialist Essential Functions:

• Responsible for executing order service activities of receiving, entering, acknowledging, licensing, expediting, and invoicing customer orders.
• Coordinate with appropriate internal resources to provide timely and thorough responses to Business Development Regional Managers in support of customers’ request for proposals.
• Deliver excellent Winchester customer service by owning the customer relationship for all orders from cradle to grave.
• Monitoring of customer needs and/or issues and escalation as needed to Business Development Managers to ensure customer satisfaction.
• Coordinate with appropriate internal resources to ensure scheduling of unique production requirements and/or allocation of standard production in support of customer orders.
• Ensure all business activity is conducted in compliance with U.S. and Foreign Government laws and regulations and in compliance with Olin’s policies and procedures.
• Communicate production plans and delivery requirements to internal logistics team to ensure appropriate planning and execution of logistics in support of all orders.
• Assist in development of marketing and product plans.
• Compile data for input into department strategic and operating plans.
• Prepare necessary documentation required for new customer set-up.
  
  

Business Development Operations Specialist Position Requirements:

• Associate’s Degree*; Bachelor’s Degree* in Business Administration preferred.
• Minimum of 2 years recent Customer Service experience; related experience within manufacturing preferred.
• Knowledge and experience in Winchester products and processes preferred.
• Travel for customer visits and trade shows as needed: annual travel between 5 and 10%.
• Demonstrated ability to set priorities, manage high-volume workload and willingness to be collaborative and support team efforts.
• Must possess excellent analytical, communication, leadership, organizational, presentation, problem-solving, project management, decision-making skills.
• Proficiency in Microsoft Office; SAP experience preferred.
  
  

Location-Specific Requirements:

• Must have a valid US Driver’s License.
• This position requires access to ITAR controlled technical data, and as such, employment will be contingent upon the candidate's ability to access ITAR controlled technical data pursuant to an export license approved by the Directorate of Defense Trade Controls if required.
• This position requires successful vetting as an Employee Possessor in accordance with U.S. Department of Justice and the Bureau of Alcohol, Tobacco, Firearms and Explosives.
• This position requires successful vetting for unescorted access in accordance with U.S. Army and Department of Defense access policies.
  
  

Strong Careers Grow Here

Olin fosters a diverse and inclusive workplace, where you are encouraged to join or lead our Olin People Networks. These voluntary groups connect employees across sites, divisions and functions to strengthen connections, belonging, and community involvement.

Rooted in our corporate values , Olin continues to be the global leader in both ammunition and chemical manufacturing. We invest, recognize, and reward the talents and contributions of our employees, empowering over 8,000 global individuals to make an impact both at work and in surrounding communities.

View a snapshot of our comprehensive benefits package .

Olin does not provide any form of sponsorship. We will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN or who need sponsorship now or in the future, are not eligible for hire.

• Degree must be from a school that is accredited by an accrediting agency recognized by the Secretary of Education of the U.S. Department of Education or equivalent program from an international university.
  
  

Olin is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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