Provisioning / Automation Specialist

Project Duration: 12 months with Possible extension

Interview mode: Teams

Location: Charlotte, NC (Hybrid-3 Days Onsite)

Active LinkedIn with 2 references & valid docs.

Interview Process: Webex 1st round, potential on-site 2nd round with peers

NOTE: Hybrid schedule requirement of a minimum of 3 days per week. Day 1 will be onsite.

Intake note from hiring manager

Profile Types We Are Searching For

• Career progressions you would like to see?
• Job titles you would like to see?
• Two-three job types max
  
  

CAP Automation/Provisiong role

Project Details

• What does the End Goal look like?
• What current phase are they in?
• Tech stack of the environment?
• Not project based/Ongoing need?
  
  

Staff augmentation- couldn’t get FTE req approved

EET Operations Team- Real Time Communications 2nd level App Automation Ops.

Need Strength in Autosys

SQL

Java

• NET
  
  

Powershell

Python

Ordered by rank of importance ^

Must Haves / Required Skills

Need Strength in Autosys

SQL

Java

• NET
  
  

Powershell

Python

Ordered by rank of importance ^

Skills / Experience That Are A Plus

“nice to have”, but not necessarily required:

Sample Question Topics

• Level / years of experience?
• Responsibilities they’ve held?
• Types of Projects they’ve worked on? (implementation, enhancement, upgrade, migration)
• Specific Industry experience?
  
  

8 years of experience

Duration

12 months

Rate Exception Possibility

No

Preferred Location(s):

Charlotte, NC

Job Description

The Bank of Americas APSE EET Operations team seeks to fill open positions for system administrator(s) to support Real Time Communications 2nd level Applications Automation Operations. These applications are developed using Java and deployed on Linux systems. We are seeking resumes from experienced professionals who possess strong Linux and SQL database skills, who are also able to support and maintain automation scripts. The successful candidate will have between 5 and 8 years of experience in application support, including being able to create and troubleshoot automation scripts (Python PowerShell). The candidate should be well-versed in creating SQL queries, as well as able to perform patching support, services reset, performance optimization, and backup and recovery.

Responsibilities

Maintain and troubleshoot applications automation developed using JAVA and hosted on Linux-based servers, including web servers, application servers, and database servers

Develop and maintain automation scripts (Python PowerShell)

Install and configure software applications

Monitor system performance and troubleshoot issues

Perform application deployment, and disaster recovery operations

Create and maintain system documentation

Monitor and analyze system logs

Work with component support teams (e.g. Data Base, Voice/Data Network and Storage) to coordinate activities to remediate issues

Work within the Banks ticketing system (currently Remedy) for entering, updating, and closing incident tickets

Escalate to appropriate teams and vendors

Perform various housekeeping functions on room systems/ infrastructure (e.g. daily health checks), Splunk monitoring, email monitoring for new issues, etc.

Serve in an On call rotation.

Communication to leadership

5-8 years’ experience in application support (JAVA, SQL)

Proficient in Java, SQL Database, Automation scripting (Python PowerShell)

Proficient in Incident management, ticketing requirements, and End user support services

Ability to describe issues, escalate, and articulate impact to affected users and leadership as needed

Proficient in common MS tools to assist in data analysis and reporting

Proficient in viewing Splunk Dashboards and engaging corrective activities

Bachelor of Science in Information Technology (BSIT) or similar, including experience.

Linux Certifications as appropriate

Java

SQL

Python

PowerShell