Table Games Supervisor (FT) Must be 21 years or older (Closes 8/18/23)

Description

DEPARTMENT: Table Games

REPORTS TO: Table Games Manager

SALARY: Grade 22

Range Start: $47,276/annually

Range End: $70,914/annually

CLASSIFICATION: Exempt, Non-Exempt (Dual License)

SUPERVISES: Table Games Dealers

JOB SUMMARY: This team member supervises assigned table games operations during an assigned shift

THIS POSITION IS CLASSIFIED AS A REDDING RANCHERIA TRIBAL KEY EMPLOYEE

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities outlined here are representative of those that must be met by the team member to successfully perform the essential functions of this position, however, are not all inclusive:

1. Directs the work of Table Games Department team members and directs assigned table games operations during an assigned shift; including the responsibilities of planning, assigning, and directing work
2. Responsible for coaching, rewarding, and evaluating team member performance
3. Responsible for addressing performance development action as needed
4. Responsible for addressing guest complaints and disputes, resolving problems, and other administrative requirements of the department
5. Assists in developing, implementing, monitoring, and enforcing departmental policies, procedures, and internal controls
6. Carries out supervisory responsibilities in accordance with the organization’s policies and procedures
7. Assists in directing departmental operations in accordance with applicable gaming regulations, internal controls, departmental policies and procedures, and management directives
8. Responsible for maintaining control of cards
9. Responsible for all operations within an assigned table games area during a shift
10. Responsible for the integrity of the games
11. Responsible for all money/chip transfers during assigned shift
12. Ensures all Table Game Dealers are following applicable dealing procedures and guest service standards
13. Ensures Resort & Casino standards of guest service are being adhered to
14. Coordinates activity with other with other Table Games Supervisors and applicable departments, such as Security and Cage
15. Maintains daily logs
16. Carries out the day-to-day training of Table Games Dealers, as needed
17. Recommends the hiring, termination, promotion, or any other change of team member employment status to the Table Games Manager
18. Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Resort & Casino
19. Performs all duties in a manner that adheres to the guest service standards established by Win-River Resort & Casino’s guest service program
20. Other duties as assigned by the Table Games Manager

Qualifications

EDUCATION REQUIREMENTS
The education requirements outlined here are representative of the minimum that must be met by the team member to successfully perform the essential functions of this position, however, higher levels of education than required will be reflected during the recruitment process:

•  A High School diploma, or the equivalent thereof, is required

EXPERIENCE AND KNOWLEDGE REQUIREMENTS
The experience and knowledge requirements outlined here are representative of the minimum that must be met by the team member to successfully perform the essential functions of this position, however, higher levels of experience and knowledge than required may be reflected during the recruitment process:

•  Must be 21 years of age or older. Redding Rancheria tribal members must be 18 years of age or older
•  The ability to use independent judgment to make discretionary decisions regarding Resort & Casino operations is required
•  A strong understanding of the principles and practices of team member supervision is required
•  A strong combination of written and verbal communication skills to write, read, and comprehend written correspondence is required
•  The ability to effectively communicate with guests and team members of the Resort & Casino is required
•  A minimum of two (2) years experience in table games procedures, games, and dealing time on live tables is preferred
• Excellent math skills are preferred

PHYSICAL REQUIREMENTS

• The physical requirements outlined here are representative of those that must be met by the team member to successfully perform the essential functions of this job:
•  Continuously stands, and walks
•  Occasionally sits, bends/stoops, climbs, reaches below shoulder level, and squats
•  Occasionally lifts/carries up to twenty five (25) pounds is required
•  Occasionally pushes/pulls up to twenty five (25) pounds is required

WORKING CONDITIONS

The working conditions outlined here are representative of those that the team member will or may be exposed to while performing the functions of this job:

•  While performing the duties of this job, the team member is frequently exposed to second-hand tobacco smoke
•  While performing the duties of this job, the team member is usually subject to inside environmental conditions
•  While performing the duties of this job, the team member may occasionally be subject to outside environmental conditions and to wet and/or humid conditions

OTHER INFORMATION

•  Native American Preference Policy applies
•  This individual must be able to meet the suitability requirements of the Redding Rancheria’s Gaming Agency to obtain a gaming license
•  Win-River Resort & Casino is a drug-free workplace
•  This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions
•  This job description is not a contract for employment. Employment with Win-River Resort & Casino is considered “at-will”
•  Must be able to comply with the Win-River Resort & Casino Common Language Rule
•  Reasonable accommodations may or may not be made dependent upon the nature of the work required by the position
•  Win-River Resort & Casino reserves the right to add, delete or modify without notice

Revised 5/4/22 ss

Salary : $47,276 - $70,914