What are the responsibilities and job description for the Parking Shuttle Attendant position at Wilson Warbirds?
Overview
The Parking Shuttle Attendant is responsible for providing safe, efficient, and courteous shuttle transportation for guests between designated parking areas and stadium entrances. The role ensures an exceptional fan experience by welcoming guest, assisting with mobility needs, and transporting them promptly and safely. The Parking Shuttle Attendant also supports overall parking operations by maintaining communication with staff, monitoring traffic flow, and reporting safety or operational concerns.
Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
- Operate a shuttle vehicle to transport fans between parking lots and stadium entrances
- Greet and assist guests in a friendly and professional manner
- Ensure safety of passengers by following driving and safety policies
- Assist fans with mobility challenges and help with light loading or unloading as needed
- Maintain cleanliness and general upkeep of shuttle vehicle
- Report any mechanical issues, safety concerns, or incidents to supervisor immediately
- Communicate regularly with the Parking Supervisor as well as parking staff to coordinate service and respond to needs
- Provide general information or directions to guests when requested
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Prior experience in customer service, transportation, or event operations preferred
- Strong communication and interpersonal skills with a focus on guest service and professionalism
- Attentive to safety procedures and capable of responding appropriately to guest needs or incidents
- Must be at least 21 years of age
- Valid Driver’s license and Milwaukee Brewers Baseball Club (MBBC) satisfactory driving record are required
Education and/or Experience
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Work Hours
Hours vary according to the game and event schedule, which will include weekends and some holidays.
Must have availability to work most games and special events
Some perks include:
- Ballpark discounts
- Recognition program and incentives
- Inclusive training and development opportunities aligned with Club values
For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.