Community Coacher

Wilson's Residential Homes is hiring dependable, professional, patient, and safety-focused Community Coaches to provide individualized community-based support to adults with developmental disabilities and significant behavioral support needs.

This position is designed for individuals who are comfortable working one-on-one or in small-group community settings with individuals who may require a high level of behavioral support, supervision, redirection, and assistance with daily activities.

⚠ IMPORTANT — PLEASE READ BEFORE APPLYING

This is a high-behavior community-based support position.

The individuals receiving services may display behaviors that are intense, unpredictable, and physically demanding. Community Coaches must be able to remain calm, maintain appropriate supervision, follow established safety procedures, and respond appropriately to behavioral situations while in the community.

Support may take place at parks, stores, restaurants, recreational facilities, community events, appointments, libraries, community centers, and other approved community locations.

Community Coaches may be required to transport individuals in their own personal vehicle when transportation is included in the individual's approved services.

⏰ REQUIRED AVAILABILITY

Community Coaching services are scheduled between 8:00 AM and 4:00 PM.

Available schedules may vary based on the individual's approved service schedule and support needs.

Applicants must be available to work within the 8:00 AM–4:00 PM timeframe to be eligible for this position.

Applicants should clearly indicate their availability when applying.

PERSONAL VEHICLE REQUIREMENT

A personal vehicle is required for this position.

Community Coaches may use their own personal vehicle to transport individuals to approved community activities, appointments, recreational activities, and other authorized destinations when transportation is included in the individual's approved services.

Applicants must:

• Have their own reliable vehicle.
• Maintain a valid driver's license.
• Maintain valid automobile insurance.
• Provide proof of valid automobile insurance upon request.
• Maintain a vehicle that is safe, clean, and appropriate for transporting individuals receiving services.
• Follow all agency transportation and vehicle-safety procedures.
• Maintain a safe driving record consistent with agency requirements.
• Notify the agency of any changes to their driver's license, insurance, or ability to safely operate their vehicle.

Applicants who do not have access to their own reliable vehicle will not be eligible for this position.

BEHAVIORAL ENVIRONMENT

Individuals receiving Community Coaching services may display behaviors that include, but are not limited to:

• Hitting
• Punching
• Kicking
• Pinching
• Biting
• Physical aggression
• Property destruction
• Elopement or attempts to leave the supervised area
• Verbal or emotional outbursts
• Impulsive or unsafe behaviors
• Difficulty with transitions
• Difficulty following directions
• Behaviors associated with changes in routine or environment

Community Coaches must be comfortable providing support in unstructured and public environments where behavioral situations may occur unexpectedly.

JOB RESPONSIBILITIES

Community Coaches will:

• Provide individualized community-based coaching and direct support.
• Maintain appropriate supervision and awareness of the individual's location, behavior, and safety.
• Transport individuals in the Community Coach's personal vehicle when transportation is included in the individual's approved services.
• Support individuals in developing and maintaining appropriate community and social skills.
• Assist individuals with participating in safe and meaningful community activities.
• Provide appropriate prompting, redirection, reassurance, and encouragement.
• Implement approved behavioral strategies in accordance with the individual's ISP, BSP, risk protocols, and approved service plan.
• Support positive behaviors and encourage independence and appropriate decision-making.
• Assist individuals with navigating community environments safely.
• Support appropriate communication and social interaction.
• Assist with activities that promote independence, life skills, social skills, and community integration.
• Accompany individuals to approved recreational activities, appointments, shopping trips, community events, and other activities as assigned.
• Monitor for environmental hazards and potential safety concerns.
• Recognize and respond appropriately to behavioral, medical, or safety concerns.
• Follow established emergency, crisis, behavioral, and safety procedures.
• Assist with personal-care needs when included within the individual's authorized services and within the employee's training and scope of responsibilities.
• Maintain professional boundaries while providing individualized support.
• Protect the individual's privacy, dignity, rights, and confidentiality.
• Complete required service documentation accurately and in a timely manner.
• Report incidents, injuries, behavioral changes, medical concerns, and safety concerns according to agency procedures.
• Communicate appropriately with supervisors, families, case managers, behavioral professionals, and other members of the individual's support team.
• Promote independence rather than unnecessary dependence on staff.
• Provide support in a manner that is respectful, person-centered, and consistent with the individual's goals.

COMMUNITY SAFETY EXPECTATIONS

Because services occur in public settings, Community Coaches must be able to:

• Maintain continuous awareness of the individual and the surrounding environment.
• Respond quickly to unsafe or unexpected situations.
• Follow the individual's approved safety and risk protocols.
• Recognize potential triggers and environmental risks.
• Safely redirect an individual when appropriate.
• Respond appropriately to attempts to leave the supervised area.
• Maintain professional behavior in public settings.
• Protect the individual's dignity during behavioral incidents.
• Follow agency procedures when emergency assistance is needed.
• Contact supervisors and/or emergency services when required by established procedures.

REQUIRED QUALIFICATIONS

Applicants must:

• Be dependable and reliable.
• Be available to work within the 8:00 AM–4:00 PM service timeframe.
• Have their own reliable vehicle.
• Have a valid driver's license.
• Provide proof of valid automobile insurance.
• Maintain a safe driving record consistent with agency requirements.
• Successfully complete the required background check.
• Successfully complete applicable pre-employment screening.
• Complete all required DBHDS and agency training.
• Be able to remain calm and professional during behavioral incidents.
• Be comfortable working independently in community settings.
• Be able to follow individualized service plans, behavioral support plans, risk protocols, and safety procedures.
• Be physically capable of performing the essential functions of the position.
• Demonstrate good judgment and situational awareness.
• Maintain appropriate professional boundaries with individuals receiving services.

PREFERRED EXPERIENCE

Preference may be given to applicants with previous experience supporting individuals with:

• Intellectual or developmental disabilities
• Autism
• Significant behavioral support needs
• Physical aggression
• Self-injurious behaviors
• Elopement
• Community-based services
• Residential group homes
• Behavioral health or mental health services
• 1:1 or 2:1 staffing environments
• Personal care and ADL support
• Life-skills training
• Community integration
• Behavioral support

High-behavior experience is preferred but not required.

Applicants who demonstrate patience, reliability, professionalism, good judgment, and a willingness to learn may be considered and will receive appropriate training.

TRANSPORTATION & PERSONAL VEHICLE

Transportation is an important part of Community Coaching.

Community Coaches will use their own personal vehicle when transporting individuals as part of their assigned services.

The Community Coach is responsible for maintaining:

• A reliable and safe personal vehicle
• A valid driver's license
• Valid automobile insurance
• A safe driving record
• A vehicle that is appropriately maintained and suitable for transporting individuals

Community Coaches must follow all agency transportation policies and safety procedures while transporting individuals.

TRAINING & BACKGROUND CHECK

All selected applicants will be required to successfully complete the applicable background check and pre-employment screening before working independently with individuals receiving services.

Employees will receive the appropriate DBHDS, agency, safety, behavioral, and job-specific training necessary for their position and the individuals they support.

Additional training may be required based on the individual's ISP, BSP, risk protocols, medical needs, behavioral needs, and safety requirements.

THIS POSITION IS NOT FOR EVERYONE

Community Coaching can be rewarding, but it requires patience, alertness, consistency, professionalism, and strong situational awareness.

This position is best suited for someone who is comfortable working with individuals who may have significant behavioral challenges and who can remain calm and professional when situations become difficult.

If you have experience with high-behavior individuals, autism, developmental disabilities, aggression, elopement, community integration, 1:1 support, 2:1 staffing, personal care, or behavioral support, we strongly encourage you to apply.

WHAT WE ARE LOOKING FOR

We are looking for Community Coaches who are:

✓ Dependable
✓ Patient
✓ Professional
✓ Safety-focused
✓ Alert and observant
✓ Comfortable working independently
✓ Comfortable working in public settings
✓ Able to safely transport individuals in their own vehicle
✓ Able to follow individualized support plans
✓ Able to handle challenging behaviors appropriately
✓ Respectful of individual rights and dignity
✓ Willing to learn and complete required training

APPLY TODAY

Wilson's Residential Homes
Community Coach – High-Behavior Community Support
Developmental Disability Community-Based Services

REQUIRED AVAILABILITY

Services are scheduled between 8:00 AM and 4:00 PM.

Applicants must be available to work within this timeframe to be eligible for the position.

MUST HAVE

✓ Availability between 8:00 AM and 4:00 PM
✓ Own reliable vehicle
✓ Valid driver's license
✓ Valid automobile insurance
✓ Successful background check
✓ Required training
✓ Dependability and professionalism
✓ Ability to work with individuals with significant behavioral needs
✓ Ability to provide safe, respectful, individualized community support
✓ Ability to safely transport individuals in a personal vehicle
✓ Ability to remain calm and professional during behavioral incidents

Wilson's Residential Homes is an equal opportunity employer. Employment decisions are based on qualifications, experience, job requirements, and other lawful employment considerations.

Pay: $17.00 per hour

Expected hours: 25.0 – 40.0 per week

Benefits:

• Dental insurance
• Professional development assistance
• Vision insurance

Work Location: In person

Salary : $17