Parts Counter Representative

About Us

Wilson Equipment Company is a small business with headquarters in Lexington, KY, as well as 4 additional locations in Corbin, Prestonsburg, Louisville, and Elizabethtown. 

Job Description

Wilson Equipment Company is currently seeking a Parts Counter Representative for our Elizabethtown location. This Parts Counter Representative is responsible for providing excellent customer service by assisting customers with their needs, utilizing parts catalogs and inventory systems, and accurately identifying and selling parts, while maintaining a clean and organized parts counter area. 

They should also be a personable problem solver who is able to adapt to their environment (including customers, suppliers, coworkers, manufacturers, etc.)! They should be able to complete tasks efficiently and properly.

Job Tasks

• Filling parts orders via phone, in-person or online
• Shipping and receiving inventory, including parts orders, packing lists and freight bills
• Maintaining warehouse inventory
• Technical support (assisting customers with basic troubleshooting, parts identification, etc.)
• Maintaining a clean and organized pars counter area
• Using computer software to process orders accurately and promptly
• Handling returns and exchanges according to company policy
• Keeping all required documentation in an organized manner
• Performing other duties as needed

Required Qualifications

• High school diploma or equivalent
• Excellent customer service skills
• Ability to lift parts that weigh no more than 50lbs
• Ability to operate forklift for heavy parts (50lbs )
• Excellent verbal, written and interpersonal skills
• Detail-oriented
• Computer proficiency

Desired Qualifications

• Working knowledge in construction, heavy equipment, agriculture and/or automotive industries
• Familiarity with online parts catalogs
• Inventory management
• Customer service and/or retail sales experience

Application and EEO/AA Information

Applicants must apply online. Wilson Equipment offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. Please contact any member of management at your nearest Wilson Equipment facility to do so.

Wilson Equipment Company is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration of employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression and national origin – including minorities, females, protected veterans, and individuals with disabilities – and are encouraged to apply.

Why choose Wilson?

Wilson Equipment Company is proud to offer over 125 years of excellent service to our customers, as well as an exceptional place to work for our employees! We are committed to providing our employees with a safe and healthy workplace, with an atmosphere of fairness that respects an individual’s dignity, trust, and loyalty. We believe there are no limits to the capabilities of well-trained, well-supported, committed employees.

Wilson Equipment Company cares about our employees and invests in them through competitive skill and experienced based pay, extensive specialized on-the-job training and continued education opportunities, programs that allow technicians to actively pursue opportunities for advancement, a team environment comprised of people with complementary skills who have common goals, providing and laundering uniforms, tool allowances, incentive plans, and more.

Wilson Equipment Company is also proud to offer the opportunity to participate in many benefits such as health, dental, life, and supplemental disability insurances, 401K, paid vacations and holidays, and weekly paychecks. We are looking for qualified candidates that will contribute to the Wilson Equipment story and who will carry our legacy and reputation forward.

Compensation/Benefit Details

Job Type: Full-time

Salary: $15 - $20.00 per hour, based on experience

Primary Benefits Available:

• 401(k)
• Health Insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off 

Schedule: 8-hour shifts

Work Location: In person