Client Success Technology Associate

🚀 Ready to launch your career in tech? We’re looking for someone who loves people, is curious about technology, and wants to make a real impact from day one. This is your chance to join a stable, growing company in Birmingham/Hoover and build a career—not just a job.

📍 Location: Birmingham/Hoover, AL

🗓 Schedule: Monday–Friday, 8:00 AM – 5:00 PM CT (in-office with client site visits)

💰 Pay: Competitive entry-level salary ($65,000 - $78,000) benefits

🎁 Perks: 100% covered health insurance (individual), paid time off, training, and certifications

Who We Are

We’re a trusted IT services partner for local businesses. Our team keeps tech simple, reliable, and easy to understand. We’ve built our reputation by being proactive, approachable, and focused on helping people—not just fixing computers.

What You’ll Be Doing

As a Client Success & Technology Associate, you’ll be the friendly face of our company when we visit client sites. Think of yourself as a guide—someone who listens to what people need, helps with simple tech fixes, and brings back insights so our team can keep businesses running smoothly.

Your responsibilities will include:

• Talking with clients about their tech needs and challenges
• Handling on-site IT support, such as:
• Setting up desktops
• Swapping out monitors
• Removing viruses
• Installing equipment (e.g., screwing hardware into walls, connecting cables)
• Documenting setups with photos and notes (hardware, software, office layouts)
• Ensuring clients follow IT best practices (password updates, firmware updates, replacing outdated equipment)
• Sharing your observations with our team to help deliver even better solutions

Who We’re Looking For

• A recent college graduate OR someone with customer service experience and basic technical know-how
• Friendly, outgoing, and comfortable interacting with everyone—from front desk staff to business owners
• Organized and detail-oriented (you’ll be tracking and documenting a lot of information)
• Curious about technology and eager to learn (we’ll provide training and growth opportunities)
• Dependable, professional, and ready to represent us in person at client sites

Why This Role Rocks

🚀 Career Growth – We’ll train you, reimburse certifications, and help you level up in IT

🚀 Hands-On Experience – Gain real-world skills that employers value

🚀 Team Support – Work with a collaborative group that wants you to succeed

🚀 Stability – Join a well-established, growing company in Birmingham

🚀 Impact – Your work makes clients’ lives easier every single day

How to Apply

Send us your resume and tell us why this role excites you. No long cover letter needed—just show us your personality and enthusiasm. If you have customer service or tech experience, that’s great! If not, your eagerness to learn is what matters most.