CMA/RMA - Monkey Junction (Family Med) - FT

About Wilmington Health

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose:

Administers care for and treats patients in medical office within scope of practice as defined by certification or licensure, as directed by Physician, Advanced Clinical Provider, Registered Nurse or supervising department manager, by performing the following duties

Essential Duties/Responsibilities:

• Prepares patient for and assists with examinations
• Set up for provider to administer injections and medications
• Dresses wounds and incisions, provides accurate and consistent information to the patient using an established protocol, interprets Physician's instructions to patients, assists with emergency and minor procedures, and performs related tasks as directed
• Collects patient data and maintains records of vital statistics and physiological/biological information in Electronic Medical Records (EMR) system
• Cleans and sterilizes instruments and equipment, and maintains stock of supplies and medications
• Acts as receptionist, performs secretarial duties, may communicate with insurance companies, and calling in/faxing prescriptions
• Communicates with managed care for prior authorizations. Schedules procedures on campus and off site
• Responsible to respond to/triage patient phone calls and messages
• Educates patients and instructs on any medications, treatment plans, etc.

Other Duties:

• Splinting/casting placement and removal as required and directed by providers
• Application of durable medical equipment
• Set up for injections (injections given by provider)
• Autoclave use; sterile instrument preparation
• All other duties as assigned by Department Manager

QUALIFICATIONS

Required:

• Active CMA/RMA certification or license from accredited association
• BLS/CPR Certification

• Full COVID 19 vaccination is required as a condition of employment for all position with Wilmington Health. Documentation is required prior to orientation.

Preferred:

• One year clinical experience

Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual preference, disability, genetic information or any other class protected under state or federal law

ADA Physical Demands:

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

Emergency Medical Technician (EMT) Competencies

General

• Customer Service
• Professionalism/Integrity/Responsibility
• Teamwork/Process Focus
• Dependability/Punctuality
• Interpersonal Relationships/Communication
• Judgment/Decision Making/Problem Solving
• Quality/Quantity
• Initiative
• Safety/Housekeeping
• Organizational Skills/Time Management
• Meds
• Specimen Collection
• Assessment Skills
• Phone Skills/Triage
• Equipment Use/Maintenance
• Procedures
• Computer Knowledge
• Documentation