Men's Locker Room Attendant

Job Description: Wilmington Country Club is seeking a reliable and dedicated individual to join our team as a Men's Locker Room Attendant. The ideal candidate will play a crucial role in upholding the standards of our prestigious club by ensuring the smooth operation of our locker room facilities. This full-time position requires availability on weekdays, weekends, nights, and holidays to provide exceptional service to our members and guests.

Responsibilities:

• Assist the Locker Room Manager in maintaining the luxurious, organized, and well-stocked locker room environment that our members expect.
• Welcome and assist members and guests with locker assignments, amenities, and any inquiries they may have.
• Maintain the highest level of cleanliness and sanitation in the locker room, adhering to the club's exceptional standards.
• Collaborate with the Locker Room Manager to oversee inventory, restocking supplies, and promptly addressing any maintenance or repair needs.
• Contribute to the development and implementation of strategies aimed at enhancing customer satisfaction and service quality within the locker room area.
• Address member concerns, feedback, and inquiries with professionalism and courtesy.
• Keep accurate records of locker assignments, usage statistics, and any incidents, ensuring a well-documented history of locker room operations.
• Uphold the club's safety and security standards by strictly following policies and procedures.
• Provide an exemplary level of customer service, demonstrating attentiveness, helpfulness, and approachability to all locker room patrons.
• Demonstrate flexibility by working varying shifts including weekends, weekdays, nights, and holidays as set by the Locker Room Manager.

Qualifications:

• High school diploma or equivalent; additional education or training in hospitality or customer service is advantageous.
• Previous experience in a customer service role, preferably within a high-end facility or hospitality setting.
• Exceptional interpersonal skills with the ability to communicate effectively with a diverse range of individuals.
• Detail-oriented nature and organizational skills essential to maintain the locker room's upscale ambiance and functionality.
• Self-sufficiency as well as a collaborative spirit, enabling adaptation to dynamic situations.
• Basic computer skills to manage digital records and communication effectively.
• Availability to work weekends, weekdays, nights, and holidays in alignment with the schedule.
• Physical aptitude for standing, walking, and carrying out light lifting and cleaning tasks.

Benefits:

• Competitive hourly wage of $19.25 per hour.
• Comprehensive benefits package, including health insurance and retirement plans.
• Participation in employee wellness programs to promote overall well-being.
• Opportunity to thrive within a prestigious club environment focused on delivering exceptional experiences.
• Prospects for professional growth and advancement within the Wilmington Country Club.

If you are motivated to contribute to the Wilmington Country Club's legacy of excellence and possess a commitment to delivering unparalleled customer service, we encourage you to apply for the Assistant to the Locker Room Manager position. To apply, kindly submit your resume and a cover letter outlining your relevant experience and availability. We look forward to reviewing your application.

Job Type: Full-time

Pay: $19.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Are you available weekends and holidays?

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $19