What are the responsibilities and job description for the Enterprise Account Specialist II position at WillScot?
At WillScot, our team of nearly 5000 people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.
As North America’s leading provider of complete temporary space solutions, we have helped customers across 260 locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
About The Job
The Enterprise Account Specialist works primarily with centralized Enterprise Account customers with a focus on Organic Sales and Customer Service activities. The EAS works closely with the Enterprise Account Manager and branch Sales and Operations teams to write and fulfill contracts for WSMM equipment and services, while driving share and revenue growth for the company and enhancing the Enterprise Account customers’ experience.
What You'll Be Doing
Develop and maintain productive relationships with Enterprise Account customer contacts and internal stakeholders
Provide Inside sales support and assistance to customer regarding Products and Services (lead generation, quoting, opportunity closing, customer follow-up on inquiries and service requests).
Work with EAM to develop & implement customer-specific growth strategies focused on product penetration across WSMM suite of products to drive revenue and share of wallet growth
Apply working knowledge of current WSMM pricing guidelines, with a focus on selling value & penetration of the full suite of WSMM equipment and services
Apply proper selling techniques throughout the sales process to understand customer needs and requirements, and to provide the best solution for customer needs
Responsible for product knowledge across the portfolio of WSMM products, services, and capabilities
Develop opportunity pipeline w/ assigned accounts
Achieve assigned Sales & Customer Service KPI’s where applicable
Education And Qualifications
Additional Duties and Functions as assigned
Required Education And Experience
Bachelor degree preferred; Highschool diploma or equivalent w/ 2 yrs of inside or outside sales/customer service experience
Required Skills And Abilities
Ability to multi-task w/ high degree of attention to detail; strong interpersonal skills and ability to follow and influence the selling process; Strong written and verbal communication; Strong research and problem solving skills; Ability to apply selling skills throughout the stages of the sales process; Intermediate computer skills, including Microsoft Office and CRM
Physical Requirements
Ability to sit, stand, walk, etc., for office environment; ability to be on phones majority of business day.
Work Environment
This is an in office role; not hybrid.
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
As North America’s leading provider of complete temporary space solutions, we have helped customers across 260 locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
About The Job
The Enterprise Account Specialist works primarily with centralized Enterprise Account customers with a focus on Organic Sales and Customer Service activities. The EAS works closely with the Enterprise Account Manager and branch Sales and Operations teams to write and fulfill contracts for WSMM equipment and services, while driving share and revenue growth for the company and enhancing the Enterprise Account customers’ experience.
What You'll Be Doing
Develop and maintain productive relationships with Enterprise Account customer contacts and internal stakeholders
Provide Inside sales support and assistance to customer regarding Products and Services (lead generation, quoting, opportunity closing, customer follow-up on inquiries and service requests).
Work with EAM to develop & implement customer-specific growth strategies focused on product penetration across WSMM suite of products to drive revenue and share of wallet growth
Apply working knowledge of current WSMM pricing guidelines, with a focus on selling value & penetration of the full suite of WSMM equipment and services
Apply proper selling techniques throughout the sales process to understand customer needs and requirements, and to provide the best solution for customer needs
Responsible for product knowledge across the portfolio of WSMM products, services, and capabilities
Develop opportunity pipeline w/ assigned accounts
Achieve assigned Sales & Customer Service KPI’s where applicable
Education And Qualifications
Additional Duties and Functions as assigned
Required Education And Experience
Bachelor degree preferred; Highschool diploma or equivalent w/ 2 yrs of inside or outside sales/customer service experience
Required Skills And Abilities
Ability to multi-task w/ high degree of attention to detail; strong interpersonal skills and ability to follow and influence the selling process; Strong written and verbal communication; Strong research and problem solving skills; Ability to apply selling skills throughout the stages of the sales process; Intermediate computer skills, including Microsoft Office and CRM
Physical Requirements
Ability to sit, stand, walk, etc., for office environment; ability to be on phones majority of business day.
Work Environment
This is an in office role; not hybrid.
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.