What are the responsibilities and job description for the Concierge/Receptionist position at Willow Ridge Senior Living- The Village at...?
Front Desk Concierge Part Time Evening and Weekends
Come join our team at The Village at Cranberry Landing, our Front Desk Concierge is the first point of contact for residents, families, visitors, and staff. This position provides exceptional customer service, manages front desk operations, supports administrative functions, and helps ensure a safe, welcoming environment within the community.
Essential Responsibilities
- Greet and assist residents, families, visitors, and vendors in a friendly and professional manner.
- Answer and direct incoming phone calls and relay messages accurately.
- Monitor visitor sign-in procedures and community access.
- Receive and distribute mail, packages, and deliveries.
- Maintain logs, records, and other front desk documentation.
- Assist residents with general requests and provide information as needed.
- Support community events, transportation scheduling, and administrative projects.
- Monitor the lobby and front entrance and report safety, maintenance, or security concerns.
- Maintain confidentiality and communicate effectively with residents, families, and staff.
Working Conditions
- Position requires evenings, weekends, and holidays.
- Ability to sit, stand, and walk for extended periods and occasionally lift up to 25 pounds.
- Regular attendance and professional appearance required.
Pay: $16.75 - $17.00 per hour
Work Location: In person
Salary : $17 - $17