Junior Processor

Elevate the Mortgage Experience

Willow Processing is the largest mortgage processing company in the U.S., offering processors a supportive, dynamic career backed by over 250 5-star Google Reviews, a 4.9 Glassdoor rating, and unmatched perks. We are redefining the manufacturing of a loan through cutting-edge technology, meticulous data integrity, and a relentless drive for efficiency.

At Willow, we provide top-tier contract and wholesale processing solutions that empower originators to scale seamlessly. We believe that exceptional processing isn't just about moving files—it’s about creating a frictionless, elite experience for our partners and clients alike. We operate as a unified, fast-paced team where individual accountability, sharp problem-solving judgment, and a passion for operational excellence drive our collective success.

By joining our team, you’ll enjoy:

• Unmatched Support: Work alongside a dedicated setup and post-closing team so you can focus on execution.
• Better Work-Life Balance: Lower overall workload per file means a sustainable, rewarding career.
• Passive Income: Earn ongoing referral bonuses through our internal networks.
• True Professional Growth: Real coaching, real support, and real flexibility.

Position Overview

Willow Processing is expanding! We are looking for a highly organized, proactive, and detail-oriented Junior Loan Processor to join our team.

Work Structure: This is a hybrid role. Candidates must live within commuting distance of Irvine, CA, and be fully comfortable splitting their week between working from home and collaborating with the team in our Irvine office.

In this role, you will be the engine behind our pipeline momentum—managing critical upfront setup, tracking time-sensitive vendor orders, and ensuring seamless file submissions to our lender portals. This is a fantastic opportunity for an execution-focused professional who thrives in a fast-paced environment, possesses excellent problem-solving judgment, and wants to grow alongside an industry-leading team.

Key Responsibilities

• Pipeline Momentum & Follow-Ups: Kickstart each day by proactively driving outstanding third-party orders (including HOI, WVOE/VOE, Condo Certifications, etc.) to ensure no file stalls.
• File Intake & Portal Registration: Receive newly assigned files, evaluate them for registration readiness within the Willow Portal, and officially register eligible loans.
• Data Integrity & Auditing: Meticulously review file documentation against the initial loan application to catch and reconcile data discrepancies early.
• Escalation & Judgment: Flag file inaccuracies to Team Leads or Managers for approval. When leadership is unavailable, utilize strong independent judgment and industry knowledge to determine the best path forward.
• Portal Submission: Efficiently execute complete file uploads to lender portals, ensuring accurate submission and seamless hands-offs.
• Stakeholder Communication: Maintain pipeline transparency by updating the designated Senior Processor within the lender portal or notifying lenders directly upon submission.
• Milestone Completion: Wrap up the intake and setup task list by executing final critical actions, including ordering HOI mortgagee updates.

Requirements & Qualifications

• Location: Must be located near Irvine, CA and able to accommodate a hybrid in-office/remote work schedule.
• Experience: Prior experience in mortgage processing assistance or junior loan processing is required. Must have hands-on broker experience to align with our wholesale workflows.
• Operational Alignment: Must be fully aligned to work standard US operational hours.
• Tech-Savvy: Comfortable navigating custom CRMs, internal loan portals, and digital document management systems.
• The "Willow" Fit: Exceptional attention to detail, strong self-starting capabilities, and the confidence to make sound judgment calls under pressure.

Compensation & Perks

• Base Salary: $3,000 - $4,000 per month (dependent on experience).
• Performance Bonus: Plus an additional $50 per funding to directly reward your pipeline production and efficiency.